Seasoncard - 2021/22 | Ticket Exchange

First home game and there is going to be loads of empty seats.
A wake up call for the club again.No doubt they will not listen again.
 
yeseye said:
Although I have downloaded Season Ticket to my mobile ,
When I log in there is still the option to Add to wallet.
Therefore , maybe try and log in to your account from sons phone and see if the option to add to wallet is still available ?
Click to expand...
I would not do this. It’s not the way it works. You need to set them up on your friends and family and at some point we should be able to allocate on a game by game basis or list on ticket exchange. Having the card in two devices might cause issues.

However it’s done it has all the chances of being a shambles on Saturday. You would not believe we still don’t know this with three days to go. They’ve had eighteen months to bring this in.

Cup for cock ups.
 
absolute cock up from the club. Been asking for a few weeks now and I finally got through after 2 hours today, only to be told supporter services don't know - bet its got something to do with 313 & 314 having lots of seats that are unsold - rather have pockets of empty seats rather than a full block
 
Emailed them tonight asking if they were in breach of their own terms and conditions which I renewed my season card on and if they would credit my account because I can't make the Norwich game. They have not given me the correct amount of time to put the ticket up for sale on the exchange. Will see if I get a reply.
 
Danny Hoekman said:
I was told to use that e-mail address on a separate matter a while ago. I got a reply a couple of days later to say my e-mail had been noted and that I would get a response within 5 working days. Never heard off them since.
Click to expand...
Same auto reply as me. Really not good enough given the game is played in under 4 days
 
Is Danny Wilson in charge of this @Prestwich_Blue ?

He used to be really helpful years ago but this is just really poor and as far as I can see from his title, he is pretty high up nowadays.

The service that long standing fans have had this last few weeks has been shambolic.
 
bearcityblu said:
Emailed them tonight asking if they were in breach of their own terms and conditions which I renewed my season card on and if they would credit my account because I can't make the Norwich game. They have not given me the correct amount of time to put the ticket up for sale on the exchange. Will see if I get a reply.
Click to expand...
Sure they will get away with it as it is a “perk” than a necessity and who’s to say it would have sold if you could list it.
If it was new there would be more of an excuse but the system is surely the same one that was already in place the last how many years?
 
bearcityblu said:
Emailed them tonight asking if they were in breach of their own terms and conditions which I renewed my season card on and if they would credit my account because I can't make the Norwich game. They have not given me the correct amount of time to put the ticket up for sale on the exchange. Will see if I get a repl
Click to expand...
The season ticket debacle is a serious own goal but I am sure the club dont give a toss. If you can make a game the easy option is to give your season tickets to a mate or use the ticket exchange. It is a disgrace that supporters cant do either. Unbeleivable incompetance. The next servey will be interesting from the club.
 
Saddleworth2 said:
5 and a bit days before Norwich and no ticket exchange available. I think they may be breaching their own Ts and Cs.
We thought hard about renewing or deferring and always knew we wouldn't attend the first couple of home games so the ticket exchange was important in our decision to renew. Hopefully they will make it available today.
Click to expand...
Still can’t find it ourselves. Keep looking but no link. Not sure if I’m missing it or they haven’t got it up yet. Submitted an enquiry to them and they said they’d get back to us in 5 days.

It’s now Wednesday and still no response.

ticket office have been poor for years, but it seems they are descending to new levels of incompetence this year.
 
Pappa Mike said:
Still can’t find it ourselves. Keep looking but no link. Not sure if I’m missing it or they haven’t got it up yet. Submitted an enquiry to them and they said they’d get back to us in 5 days.

It’s now Wednesday and still no response.

ticket office have been poor for years, but it seems they are descending to new levels of incompetence this year.
Click to expand...
Rumour has it that its going live this morning but there is still nothing from the club. V. poor.
 
Just tried again. It would let me buy a ticket for the Norwich game…but I still cannot find any tab for ticket exchange. I am going to contact club, not because I expect an answer on time but so I can demonstrate I wanted to sell it if we get into any further discussion.
 
Question
If in some parallel universe we had a ticket exchange we could sell tickets on
Who would buy my £40 ticket in the family stand when City have just dumped 1500 Norwich returns on at £30?
Everton had a partnership with stub hub and it let their members set the price so if you were happy with £20 for a £50 ticket you got it, buyer collected ticket from a designated cabin by the ground
 
You must log in or register to reply here.
Unread Posts

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top