Complete and utter shambles the new ticketing system. If it carries on being shit fans will fuck it off altogetherGoogle Pixel 3. Ticket still not showing up in my wallet or wallet details. Still only got City v Leipzig. FFS
Entrance p.
Where is that about.
Off Ashton New Road by the pedestrian crossing entrance. Where the buses/coaches drop off.Entrance p.
Where is that about.
Thanks PBI've been in contact with the club over this as I've heard of/been contacted about so many similar cases. Ticket office manager says it shouldn't happen. But it clearly does. We're going to be talking about this in detail at our next Ticketing meeting.
I Genuinely hope the person who forced all this through is sacked its been a shambles from the off and wasn't needed we could of said if you want a digital ticket have one if not have a card and used that for this season and then started fully digital next season when maybe just maybe we have a system and supporters services that actually works it seems like the club don't give a fuck and have made it as difficult as possible to get a ticket never mind transfer or print or actually access the turnstile when you get to the ground. Well that's my take on it a joke from top to bottomMy Dad and his mate aren't going because they've been allocated shit seats at the front and not together. They wanted to transfer the seats to my two lads. With the old system they'd have given me the cards at saturday's game in about 2 seconds and that would have been it.
First of all my dad had to ring me and get the boy's supporter numbers and email addresses. Then he was messing on the internet for ages and couldn't work out how to transfer the ticket. Then he started trying to do it and every time it got to the end of the process it just wouldn't complete. Then he rang the club, sat on hold for ages, thh guy who answered told him that you can't transfer cup tickets. When he rang me I told him I was sure they had dropped this rule so he checked his emails to find out that I was right. So he sat on hold again, and when he got through the guy who answered said that he couldn't do it because my boys were on someone else's (ie my) friends and family list and couldn't be on his.
It was at that point my normally mild-mannered dad exploded and told them what a shambles this was, he got put through to the supervisor who transfered the tickets himself. Now I've got two emails which hopefully I pass to my boys and we finish the job.
On Saturday, of the five of us who went, all with tickets, three didn't get immediate admission and had to get help.
Someone's head needs to roll for this. It's change for change's sake and has been appallingly implemented and is costing the club a fortune.
Given up, over 90 minutes and still at position 19 in the queue , doubt there will be a live stream for the game , so its good old radio Manchester , a few cans of amber nectar and save the cost of fuel, car park , ticket , food , programme , if only i had seen the light 50 odd years ago , i could have been a millionaire.Got a shite mobile phone so on the blower to customer services trying to pay for a paper ticket to collect before the game , started at position 55 now down to posiiton 27 after 35 minutes , what time do they shut ? Website says 6pm so probably won't get through.
Is this the future of the club with older supporterss who are not I.T. savvy or do not want to upgrade their mobile are left by the wayside , upto last season i paid on the website and printed the ticket at home with no issues , this option isnt available now.
don't know if it helps but I sit in 106 and entry is at gate KMe too, near the back of 104. However City's email forgot to tell me which entrance it is, can anyone in 104 help, please?
Think you’ll be able to sit wherever you wantNot a big problem, but me and the missus have had tickets next to each other on level 3 front row since the move, our tickets for tomorrow are 3 seats apart, not a big problem and am sure we will be able to sort it tomorrow
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Complete and utter shambles the new ticketing system. If it carries on being shit fans will fuck it off altogether
Have you got a link to this infoMan Utd are giving away free tickets to children for West Ham. Perhaps we should be doing that.
I will have a spare printed off ticket if you change your mind about goingWent to the ticket office twice last week. Not going to the ticket office tomorrow. If the ticket doesn't show up on my phone, season ticket details, I'm not going. I've had enough.
Email sent on the 17th.
Thanks for your recent transaction. Please check the details below and contact us if there are any issues.(there will be a 5 hour wait on the phone line, or you'll have to go to the ticket office again for the 3rd time in a week to sort out your digital ticket on your mobile)
Ticket Details: Manchester City v Wycombe Wanderers (21/09/2021 19:45)
I will have a spare printed off ticket if you change your mind about going