Fiftyyearsandcounting
Well-Known Member
- Joined
- 25 Oct 2009
- Messages
- 2,347
My local Co-Op has an "Express" check-out counter. Express!? Customers, buying 'phone top-ups, dithering over scratch cards, customers with more than 10 items. To buy fags, the assistant unlocks the "special" cabinet, hunts around, "Not got them, have these instead?", re-locks, customer changes mind, "20 not10".People like the woman ahead of me at the customer service desk at the supermarket this morning who handed over a fistful of lottery tickets while mumbling "Can you check these for me luv?". Inevitably there were no winners.
I did email regional head office pointing out it was hardly "Express". They did respond stating they would do something about it and they did... they removed the "Express" sign.