It's the same in the railway industry.
We have a merry go round of directors moving from company to company who are there to increase "stakeholder delivery measures."
Anyone that gives a fuck about delivering a proper service to the passengers are sidelined and most end up moving into the heritage sector of the railways instead.
I was in a meeting where management expected our passenger traffic to the holiday resorts we provide services will be up by at least 15% judging by advance sales. They expect me and my colleagues to be able to facilitate with a 35% reduction in capacity for those routes citing "economic restrictions", which translates as we aren't paying for extra trains.