Individual Match Tickets - 2024/25

My experience today: Logged in with two devices (a laptop and a smartphone - the maximum number my brain can handle at the same time these days) at around 9:30, at 10 I was given 50k on the smartphone and 8k on the laptop. It's really a lottery. But I'll take 8k! I considered myself quite lucky.

Was allowed in around 11 - and I have to say the experience was significantly better than last year. I managed to buy tickets for 13 matches (yes, incl. N Forest) in about 30 minutes. Last year, it was an incredibly slow process - and for some games I remember I selected the seat, but then the payment page would not load. None of that this time around - so, that was an improvement.

I missed the three games yesterday. I am actually not that sorry about that today. As someone said earlier in this thread, the atmosphere is usually better in smaller games than in the big ones. Last year, in my view, the game against Real Madrid was by far the worst ever - completely surrounded by tourists, including not-so-covert RM fans (happy to see a couple of them ejected).

Now quite looking forward to it. July is a quiet month in Manchester. Will skip the Community Shield in Wembley - it's an expensive business to travel to London these days, but otherwise... fingers crossed, hope to be there on the 24th of August ;-)

Cmon City!


PS: I was offered the flexi-gold, but I prefer to seat on the 2nd tier - and, in any event, when I thought "a guaranteed ticket in same seat for the entire season is actually quite good - and you avoid the scramble in July", they were literally disappearing in front of my eyes - no chance to put one in my basket!
 
I signed on at 9-50 this morning and got on site at noon
Managed to get what I wanted apart from AFCB final game was sold out. So not a bad outcome really. Better than last season.
 
I signed on at 9-50 this morning and got on site at noon
Managed to get what I wanted apart from AFCB final game was sold out. So not a bad outcome really. Better than last season.
Much better than last season, last year ended up with one on the day. Today got 3 could have got more. Considering a few seats lost with the work and some to flexi gold not bad at all.
 
I've pretty much missed the boat. Website will only allow me to buy a membership for my kids which when I try it tells me they already have one.

The buy tickets is greyed out and I can't click on it.

I did get through for Brentford tickets at one point (I've been trying all day) at which stage the website told me my kids had too many tickets for that fixture (they had one each).

Tried the chat option which was a useless AI robot. Tried calling the club, and joined another queue.

They can all fuck right off.
 
Looking forward to all these games having hundreds on sale on viagogo and ebay come a week before each game sigh
Yeah, I was at work till about 4 PM and unable to buy them in the morning. Only managed a few games since I needed tickets for both the Mrs and I. Virtually impossible to get seats next to each other, so we have them close and hoping people consider swapping seats. I will have to buy from those dodgy websites and pay double the price...
 
Just around 10k gone from in front of me since 10 a.m. 32k left so, at the present rate, I may reach the promised land at around 2 p.m. What odds the "sold out" signs will be up at that stage?


"
Maybe ok for a single seat,
Feeling a bit gutted at the moment - I don't suppose I will be missed. I come up from Devon for only 10 games a year, so travel,hotel, expenses..... time off work etc - my choice and all that but have a young family and I can't really justify it now. To watch Brentford stick 10 behind the ball for 89 minutes and spend what I do......sigh.
That’s full on commitment pal. But at your stage in life I can see why you’re questioning it. It was with young family that I gave up me season ticket years back, and of course impossible to get back now. Those are choices we make I guess, but this ticketing situation doesn’t help. At all.
 
I've pretty much missed the boat. Website will only allow me to buy a membership for my kids which when I try it tells me they already have one.

The buy tickets is greyed out and I can't click on it.

I did get through for Brentford tickets at one point (I've been trying all day) at which stage the website told me my kids had too many tickets for that fixture (they had one each).

Tried the chat option which was a useless AI robot. Tried calling the club, and joined another queue.

They can all fuck right off.
Same here. Already got a membership and it just pushed me into buying another one and gave no option to purchase tickets even though eligible.
 
I've got a season ticket but if I didn't and wanted to go to every match, I'd buy rags, Liverpool, arsenal and last game from city then buy the rest a few days on here or one of the Facebook ticket sites for half the price city charge
 
Looking forward to all these games having hundreds on sale on viagogo and ebay come a week before each game sigh
I just typed City v Ipswich into google
First one……
784 tickets available.
Just think of 784 tickets x 4 major ticket agencies ***shakes head***
 

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Did you not get the offer of a flexi gold this season? i know people who have done maybe 5/6 games a season for the last 2/3 years who got the offer.
I’m well more than that and over a longer period, and didn’t get any offer, so it’s definitely a head scratcher.
 
Sorry to hear about the hassle many have been through today.

As some of you may know, City Matters worked with the Club after the Real Madrid debacle in 2023 to improve match day criteria - explicitly rewarding prior attendance. That's worked relatively well on occasion, such as Madrid last season, but we still believe that the criteria should be organised around ticket points and that for Premier League games in particular it should be tighter.

The Club's view is that they want to ensure that those who purchase a membership are not locked out from buying tickets. So the current approach helps to sell memberships. It also creates a higher demand on days like today, which is probably good from a marketing perspective. Likewise, sales in advance does provide relative financial certainty from their perspective (although I don't think we would have to worry about ticket sales if we priced match day tickets accordingly, but I digress). But my primary concern is that it creates a poor experience for supporters and does not adequately reward prior attendance.

Believe it or not, yesterday and today could have been worse. The initial plans were to use three games as the criteria for the United, Liverpool and Arsenal matches. We managed to get this changed back to five games. The Club also intended for the final home game of the season to be sold to those who purchased membership at any time, but they changed this to before the fixtures were announced.

Whilst I am evidently pleased with those changes we achieved, it's also plainly obvious that they do not go far enough. It gives more evidence to my views outlined in the second paragraph, although I think the case was already compelling in that regard.

As one slither of silver lining, the Club have agreed that any tickets returned by an away team will be capped at £30. This makes sense given that the Club will have accounted for a £30 sale in their business plan. So, there is likely to be a number of matches with (relatively) cheaper tickets on sale at short notice.

Another element to this is All Games on Sale, which I don't particularly support given the financial outlay required and the free for all it creates. That said, the Club have agreed to bring in a sales window three weeks out from each game (in part, I think, due to the Flexi Gold sales). I am still waiting for clarity on the numbers that will be available in isolation from Flexi Gold, but I will be pushing that there is robust ticket point criteria in place.
 
Sorry to hear about the hassle many have been through today.

As some of you may know, City Matters worked with the Club after the Real Madrid debacle in 2023 to improve match day criteria - explicitly rewarding prior attendance. That's worked relatively well on occasion, such as Madrid last season, but we still believe that the criteria should be organised around ticket points and that for Premier League games in particular it should be tighter.

The Club's view is that they want to ensure that those who purchase a membership are not locked out from buying tickets. So the current approach helps to sell memberships. It also creates a higher demand on days like today, which is probably good from a marketing perspective. Likewise, sales in advance does provide relative financial certainty from their perspective (although I don't think we would have to worry about ticket sales if we priced match day tickets accordingly, but I digress). But my primary concern is that it creates a poor experience for supporters and does not adequately reward prior attendance.

Believe it or not, yesterday and today could have been worse. The initial plans were to use three games as the criteria for the United, Liverpool and Arsenal matches. We managed to get this changed back to five games. The Club also intended for the final home game of the season to be sold to those who purchased membership at any time, but they changed this to before the fixtures were announced.

Whilst I am evidently pleased with those changes we achieved, it's also plainly obvious that they do not go far enough. It gives more evidence to my views outlined in the second paragraph, although I think the case was already compelling in that regard.

As one slither of silver lining, the Club have agreed that any tickets returned by an away team will be capped at £30. This makes sense given that the Club will have accounted for a £30 sale in their business plan. So, there is likely to be a number of matches with (relatively) cheaper tickets on sale at short notice.

Another element to this is All Games on Sale, which I don't particularly support given the financial outlay required and the free for all it creates. That said, the Club have agreed to bring in a sales window three weeks out from each game (in part, I think, due to the Flexi Gold sales). I am still waiting for clarity on the numbers that will be available in isolation from Flexi Gold, but I will be pushing that there is robust ticket point criteria in place.
It was definitely far better than last year, not perfect but hopefully with the extended stadium more improvements for Matchday sales can be implemented. Having more options of seats together and less singles being one. The 3 weeks before is far better than the second round of sales last year.
 
It was definitely far better than last year, not perfect but hopefully with the extended stadium more improvements for Matchday sales can be implemented. Having more options of seats together and less singles being one. The 3 weeks before is far better than the second round of sales last year.

Better than last year is probably based on luck.

I didn't even got on yesterday, and today only a few seats were available for the less popular matches.

Last year felt like the wild west, but it was a whole lot less crowded.
 
I've got a season ticket but if I didn't and wanted to go to every match, I'd buy rags, Liverpool, arsenal and last game from city then buy the rest a few days on here or one of the Facebook ticket sites for half the price city charge
If you didn't have a season ticket it's highly unlikely you would get tickets for those 4 games on the current system, not as simple as just saying you would just get them from the club.
 
Better than last year is probably based on luck.

I didn't even got on yesterday, and today only a few seats were available for the less popular matches.

Last year felt like the wild west, but it was a whole lot less crowded.
Don’t think so I got a very similar queue number to last year 34000 took about 1 hour 45 min , but last year tickets were appearing and disappearing and I ended up with just one game. This year once in there was far more choice, and found tickets for 3 games ,wasn’t bothered which 3, and the 3 games that went on yesterday don’t bother me that much, just like going to games.Think less people being allowed in at one time helped. Could have bought more but will buy them as they come up.
The only issue as I said had to buy singles close together a shortage of seats together, but that can’t reaaly be solved until the extended end opened and relocations occur.
 

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