Not if I put my Groucho Marx glasses nose and moustache on they won’t ;)The first time you use the new turnstiles they’ll have your face. They’ll then compare that image with every time your ticket is used to see how many different people are using the ticket, and what demographic you are (age, address, frequency you visit the Etihad, how much you spend at concessions and in the store). They’ll also check to make sure your face is the same age profile as the ticket being used. Once they have the photo and demographics they can do all kinds of things. Even comparing your photo to your data to see things like ethnicity, how affluent you are, life expectancy. They can feed this into their marketing profiles and activity and financial projections, to squeeze every penny out of every seat in the stadium and more importantly so that they can prove to sponsors who’s seeing their brands to drive up that revenue stream. Data is the new oil. They won’t admit they’re doing this. Then they’ll bury it in the T&Cs of next year’s tickets.
Well hush my mouth. Fella on the phone sorted it out in about 30 seconds and registered my nominees for me!Yup, and unfortunately the 'edit owner' resolution is chucking up the same 'assigned too many tickets' message as well, so I'm currently wasting time and energy ringing the club!
I’d be in trouble as my parents didn’t love me enough to give me a middle name!!! ( joke about my parents by the way.)You little tease Sheila! I think they actually use email account as the unique identifier as I have my own name in my F&F list and think it's when I set up an account for my American daughter-in-law in my name but with my Gmail account as the email.
Thought you’d use StonesI’d be in trouble as my parents didn’t love me enough to give me a middle name!!! ( joke about my parents by the way.)
So I’d use my maiden name if I were setting up a second account. :-)
Yes you can, just done it with 2 lapsed membersCan you use a lapsed member as a non member, my nephew used to have a membership, his number is still on my f&f can I just use that? Probably to late by now.
That really made me laugh very loudly!! ;-) :-)Thought you’d use Stones
And here was I thinking that we had to submit a picture when renewing the ST next year. What you wrote above is much easier to implement for the club ... and sinister ;-)The first time you use the new turnstiles they’ll have your face. They’ll then compare that image with every time your ticket is used to see how many different people are using the ticket, and what demographic you are (age, address, frequency you visit the Etihad, how much you spend at concessions and in the store). They’ll also check to make sure your face is the same age profile as the ticket being used. Once they have the photo and demographics they can do all kinds of things. Even comparing your photo to your data to see things like ethnicity, how affluent you are, life expectancy. They can feed this into their marketing profiles and activity and financial projections, to squeeze every penny out of every seat in the stadium and more importantly so that they can prove to sponsors who’s seeing their brands to drive up that revenue stream. Data is the new oil. They won’t admit they’re doing this. Then they’ll bury it in the T&Cs of next year’s tickets.
This happened when I created one for my wife. Date ob birth was september 1900.Just email city help. Send image to verify date of birth and they will change it.Tried setting an account up for my Dad. Have the number but inserting required fields (name) it will not save , stating required date of birth.
The DOB is the one line that is greyed out and the date is in it from initial registration.
No way of overcoming the problem as email does not allow to list them with no name stored.
I didn’t think about this… I’ve added 2 adult and 1 under 18 unpaid members.Has anyone managed to add non members to a child's season card?
I read that there will apparently be another “window” in October, not much use for first few games thoughI've missed the window to register people who I transfer tickets too, not sure there is anyway round it, didn't even know tbh, suppose I should of taken more notice
Yes did it online but only nominated 1. Didnt realise about the 1 time only window. I contacted supporter services on X and they added additional members for me.Has anyone managed to add non members to a child's season card?
My mate is trying to do itYes did it online but only nominated 1. Didnt realise about the 1 time only window. I contacted supporter services on X and they added additional members for me.
Have they got back to you yet?"We are currently still looking into a fix for devices that do not supporter NFC... If not we will be in touch as soon as we have a resolution for you."
Just received this from the Man City Help account on Twitter. Those of us without NFC devices will just have to sit tight, somehow they didn't think of a solution before they rolled this out.
This could be an easy solution to all of this for a lot of people if it's still possible. Me and my son often want to take a substitute if one of us can't go. However, if facial recognition comes in it will knacker it.Yes. I have mine and my adult sons on my phone and he has them both on his. If I can’t go he takes a mate and swipes both of them in. If he can’t go I do likewise. I believe you can only download the ticket twice though.