BOGOF

[gouldybob]

I am signed up to the cup scheme,

Tried to pick another seat online for a friend,

When I added it to basket it said basket is empty.

What am I doing wrong

Im on Cup scheme too.

I went on line,booked 2 tickets,one at a price and one foc.Then when I went to add to basket I deleted the charged for ticket and was left with a free ticket to go with the one I had bought pre offer.

Unless the club have changed it.

They changed it earlier in the day. Only way to give them a call, just got through at 4th attempt today so total 3hours + on the phone then sorted in 2 minutes, they said it was worse than Seasoncard renewal. Customer Service has no capacity and is generally not fit for purpose when it comes to stuff like this.

 

[Aguero_Element]

[bigimg]http://stream1.gifsoup.com/view5/3172245/bogof-o.gif[/bigimg]

 

[dannybcity]

I'm not complaining about the offer but the execution of it has been poor. I've just got off the phone after about 45 mins. First call I made I selected the supporter services option, however after listening to the IVR message, which said something along the lines of "for those wishing to take advantage of the offer call (the ticket line number) and select option one for sales" I put the phone down and redialled to select the sales line. After half an hour I got eventually got through to the sales dept only to be told I needed supporter services. In fairness, I've listened to the IVR message again and following the initial instruction to call back it tells you to wait if you have already purchased a ticket, although it's a bit late if you've misunderstood and already hung up.

Long and the short of it is now I'm sitting in the gods because there's no spare seats near my season ticket and next to no seats sitting together on the first two tiers. Very frustrating.

 

[3rdgenerationblue]

well done City.

good for you. Big Mal has gone down in history as a saint for doing a similar thing in the 60's in an attempt to fill the ground

And the same thing is now being ridiculed and abused by some.

Moaners love to moan.

 

[Tbilisi]

I am signed up to the cup scheme,

Tried to pick another seat online for a friend,

When I added it to basket it said basket is empty.

What am I doing wrong

Im on Cup scheme too.

I went on line,booked 2 tickets,one at a price and one foc.Then when I went to add to basket I deleted the charged for ticket and was left with a free ticket to go with the one I had bought pre offer.

Unless the club have changed it.

They changed it earlier in the day. Only way to give them a call, just got through at 4th attempt today so total 3hours + on the phone then sorted in 2 minutes, they said it was worse than Seasoncard renewal. Customer Service has no capacity and is generally not fit for purpose when it comes to stuff like this.

Will be interesting to see if I get my tickets as it all went through.

 

[dobobobo]

[bigimg]http://stream1.gifsoup.com/view5/3172245/bogof-o.gif[/bigimg]

Scan reading a shit load of posts since I last posted in the thread vs Enjoying this .GIF and going to do something else.

Great .GIF!

 

[Tim of the Oak]

The club can't do right by some people. The reason I'm in the cup scheme is to gaurentee my seat and for the extra chance of getting semi and final tickets if we get there. I'd imagine that no fan would sign up to the scheme if they could not afford it.
The club has come up with this great deal of offering free tickets if you buy / have bought one. I'm not bothered that me n my mate have already purchased our tickets. We were already going anyway. So we always expected to pay the money. But now we can take 2 friends or family for free to a champs league match. I'm quite happy with what city have done. I think it's a great idea. I'd imagine the people moaning about this are the same people that moan about people who sell tickets on viagogo instead of letting them go on here for next to nowt.

I wouldn't have thought so mate since Vianogo is touting and ripping off fellow fans!

I don't agree blue. Touting is when you buy a ticket with no intention of going, but instead to sell it on at a huge profit. I don't think the club would let anyone buy a season ticket and flog every game on viagogo. Many blues get rid of tickets for games that they can't attend for the lowest possible price it let's you.
A little of topic, but it being described as touting does my head in.

Thanks mate. I heard you the third time lol! We won't agree on Vianogo but this is only part of the reason why traditional fans are being priced out.

Well done to the Club for the BOGOF! I hope the CSKA game will be a sell out with a decent atmosphere!

 

[Corky]

Gave up after 45 mins on the phone with no idea where you are in the queue.

I bet most people do similar and don't get them.

 

[alib]

I think all this proves conclusively that if mid week cup games are priced at £10-12 we will fill the ground for every game no matter who the opposition or competition

 

[droylsdenblue]

We're in the cup schemes so I booked mine & my sons free tickets online although it did charge me £25 for mine so I ended up ringing supporter services for a refund! 45 mins of my life I'll never get back but got there in the end?

 

[thesilvalining]

Not sure if it's been posted but just seen a video of united fans singing a song taking the piss out of this offer

 

[warpig]

Two s/t's on the cup scheme,

can someone explain in under 3000 words how I go about claiming the two free tickets online on them, if that is still indeed possible.

Thanks in advance.

 

[Cambridge Shandelier]

Two s/t's on the cup scheme,

can someone explain in under 3000 words how I go about claiming the two free tickets online on them, if that is still indeed possible.

Thanks in advance.

I went online picked 2 seats in my block using the same supporter number as the one on the cup scheme. Clicked on 'buy now' and it took me to another page which displayed just one ticket which was showing a discount of £25. I clicked on 'buy now' and it was job done, with no payment taken. I assume if you do that twice it will work?

I hope that makes sense???

 

[Pigeonho]

There's three blues on our team at work, and our boss is a red. All morning he gave us two of everything and said the second one was free. I've had umpteen posts thrown at me on facebook with the safe style guy.
They aren't going to let up on this one!

 

[Stockton Heath Blue]

Two s/t's on the cup scheme,

can someone explain in under 3000 words how I go about claiming the two free tickets online on them, if that is still indeed possible.

Thanks in advance.

I went online picked 2 seats in my block using the same supporter number as the one on the cup scheme. Clicked on 'buy now' and it took me to another page which displayed just one ticket which was showing a discount of £25. I clicked on 'buy now' and it was job done, with no payment taken. I assume if you do that twice it will work?

I hope that makes sense???

I just rang the ticket office. Job done.

 

[Shirley]

Not sure if it's been posted but just seen a video of united fans singing a song taking the piss out of this offer

OMG what is the world coming to, let the club know immediately before they put up a banner.

 

[warpig]

Two s/t's on the cup scheme,

can someone explain in under 3000 words how I go about claiming the two free tickets online on them, if that is still indeed possible.

Thanks in advance.

I went online picked 2 seats in my block using the same supporter number as the one on the cup scheme. Clicked on 'buy now' and it took me to another page which displayed just one ticket which was showing a discount of £25. I clicked on 'buy now' and it was job done, with no payment taken. I assume if you do that twice it will work?

I hope that makes sense???

it does, but does that not make it 'buy two tickets full price buy two tickets half price'??

 

[Cambridge Shandelier]

Two s/t's on the cup scheme,

can someone explain in under 3000 words how I go about claiming the two free tickets online on them, if that is still indeed possible.

Thanks in advance.

I went online picked 2 seats in my block using the same supporter number as the one on the cup scheme. Clicked on 'buy now' and it took me to another page which displayed just one ticket which was showing a discount of £25. I clicked on 'buy now' and it was job done, with no payment taken. I assume if you do that twice it will work?

I hope that makes sense???

it does, but does that not make it 'buy two tickets full price buy two tickets half price'??

Ha! Now I'm confused, I've managed to do it!

 

[warpig]

I went online picked 2 seats in my block using the same supporter number as the one on the cup scheme. Clicked on 'buy now' and it took me to another page which displayed just one ticket which was showing a discount of £25. I clicked on 'buy now' and it was job done, with no payment taken. I assume if you do that twice it will work?

I hope that makes sense???

it does, but does that not make it 'buy two tickets full price buy two tickets half price'??

Ha! Now I'm confused, I've managed to do it!

This is the bit I am struggling with. If two are in the cup scheme, shouldn't there be £0 on the checkout.

 

[Worksop Blue]

Not sure if it's been posted but just seen a video of united fans singing a song taking the piss out of this offer[/quote

Only pissed off because they didn't think of it first.....

<a class="postlink" href="http://www.dailymail.co.uk/sport/football/article-2424038/Manchester-United-v-Bayer-Leverkusen-Empty-seats-Old-Trafford.html" onclick="window.open(this.href);return false;">http://www.dailymail.co.uk/sport/footba ... fford.html</a>