Champions League - seat relocations

[gingerthai]

I don't see why a season ticket holder not signed up to the cup scheme shouldn't be allowed a period of time to claim his own seat.

I've just been told me Napoli seat has been sold already. Well fuck it, I'll put the money towards the Fulham game and watch Napoli on telly. Well done City you've just made me do something I'd never otherwise dream of, miss a home game. Yeah I know I've cut my nose off to spite my face, but I really disagree with the club on this one.

The reason being is it gives you another incentive to join the cup scheme. Why would they hold your seat so you dont have to join but can still make sure you sit were you want. If you decide not to go then its not going to effect them as much as you. Saying you can only guarentee your seat if your in the cup scheme (except for uefa seats) means a few more will sign up. I'd say they would take one or two not turning up to get more on the scheme.

 

[PistonBlue]

Is it a bit too much to expect press and uefa types to have a hint of integrity and get tickets which aren't already allocated to loyal City fans who've been sitting in the same seats for the best part of a decade? Way too much I'm afraid

But seats aren't "already allocated" to us for any cup games. The season ticket is for league games only. The cup scheme is not an extension of the season ticket so we cant guarantee getting the same seat even though we usually can.

FAQ's from OS

(If I ) join the Cup Scheme, will I be able to keep my usual seat for all the home cup games?

So,my seat in EL2 is given to a cup scheme member who has had to move? Meaning, the cup scheme member who thought he was securing his own seat has been conned, and I don't get ever get a chance to purchase my own seat because the bloke who wrongly thought he had secured his own seat is actually sat in my seat,whilst I'm supposed to sit in the south stand or something? Nothing against the south stand, I just prefer not to be behind the goals.



We will try our best, but unfortunately, due to certain stadium configuration changes deemed necessary by the Club, and the rules, regulations and requirements of the competitions in which the Club participates, we cannot guarantee that your usual seat will be available for every home cup game. If your seat isn’t available, we will give you a sales period to select an alternative seat before they go on sale to other Membership holders who are not registered in the Cup Scheme.


I don’t wish to join the Cup Scheme, but I am planning to attend as many home cup games as possible. As a seasonal member, will I be able to keep my usual seat for all the home cup games?



We will try our best, but your seasonal seat is not reserved or guaranteed and will be available to Superbia and Gold/Platinum Cup Scheme members who need to select alternative seats. All Gold and Platinum members will then have a sales period to select their seasonal seat or an alternative seat before they go on sale to Blue members and then non-seasonal members.

So no, they are not guaranteeing it, but they are suggesting that if you have a ST they will do their best. What then, exactly is their best?

<br /><br />-- Wed Aug 31, 2011 10:10 am --<br /><br />

I don't see why a season ticket holder not signed up to the cup scheme shouldn't be allowed a period of time to claim his own seat.

I've just been told me Napoli seat has been sold already. Well fuck it, I'll put the money towards the Fulham game and watch Napoli on telly. Well done City you've just made me do something I'd never otherwise dream of, miss a home game. Yeah I know I've cut my nose off to spite my face, but I really disagree with the club on this one.

The reason being is it gives you another incentive to join the cup scheme. Why would they hold your seat so you dont have to join but can still make sure you sit were you want. If you decide not to go then its not going to effect them as much as you. Saying you can only guarentee your seat if your in the cup scheme (except for uefa seats) means a few more will sign up. I'd say they would take one or two not turning up to get more on the scheme.

So never mind that I've been a season ticket holder for 25 years, never missed a home cup game for years eh? Never mind that I've been in that seat since we moved to this ground. The only reason I didn't sign up for the CL cup scheme a financial one.
I know it won't effect them, it won't effect me in that I'll still see the game, but we all know that as a loyal supporter of 25 years I want to be there My point is the club should want it's long standing loyal fans there, and not just those who are quickest to get their wallets out.

 

[gingerthai]

So never mind that I've been a season ticket holder for 25 years, never missed a home cup game for years eh? Never mind that I've been in that seat since we moved to this ground. The only reason I didn't sign up for the CL cup scheme a financial one.
I know it won't effect them, it won't effect me in that I'll still see the game, but we all know that as a loyal supporter of 25 years I want to be there My point is the club should want it's long standing loyal fans there, and not just those who are quickest to get their wallets out.

As it happens i'm in the cup scheme and i've had my season ticket for 24 years. If i wasn't in the cup scheme i wouldnt expect them to hold my seat. Thats why i was pointing out how it will be seen by the club. We have both been going for quite a while and a lot of things have changed since then. One of the main things as is being seen by the cup scheme is that it does give you preferential treatment. It has to be that why from a marketing point of view. How would they convince people to sign up if there was no difference. Thus why they say you have to be on it if you want to be first in line for away/semi/final tickets and if you want to guarentee your seat. It's just the reality of the situation.

 

[mcfc_ms]

Has anyone been informed of where they have been relocated to?

I filled in the online form last week but didn't get a confirmation page or email back. Anyone else not get one either?

 

[Scooby Blue]

I think this needs highlighting, if you are a season ticket holder and are not in the Cup scheme you have no guarantee of claiming your seat, as someone in the Cup scheme may well have bought it. If your seat is not available due to regulations for the Champions league game you will have a better chance of getting a seat near to your original seat if you are in the Cup Scheme. I personally think the Club could have handled this better, by at least spelling it out to season ticket holders, especially those forced to move for all Champions League games. (and yes i know that it is probably in the small print somewhere). I'm pretty sure there will be a few disgruntled season ticket holders this week ! The clubs attitude at present seems to be join the Cup scheme or tough luck !

Actually they did spell it out when they announced the cup schemes
They then did a reminder either weds or thurs of last week on the web site and set email and text reminders

Not to me they didn't, and i am pretty sure you will see a lot of other disgruntled Season ticket holders voicing discontent who also did'nt realise the implications !

I didn't receive any letter or e-mail or prior notification other than a rather shambolic / "apologetic" phone-call from the ticket office last night.

I appreciate the small print in the cup scheme rules but I thought it just referred to the normal accomodation for away fans (i.e. south stand) + East stand upper + maybe first few rows all around the ground for extra advertising etc.

As a season ticket holder for over 25 years, paying for the most expensive seats in the stadium (central block CB level 2) + being charged more for "upgrade" work etc etc ... I am a bit disappointed in the nonchalant way that City inform me late in the day that I won't be able to access my seats for any CL games.

I am in all the Cup schemes and have never been affected before... so i think City should have made it clearer that there would be EXTRA re-allocations required for CHAMPIONS LEAGUE games ...and to contact the club to see if you were likely to be affected.

I understand that the season ticket only applies to league games, and that the cup scheme only guarantees ACCESS to a ticket rather than your normal seat, but I would appreciate if I had been made aware earlier of the need for me to vacate my normal seat.

 

[PistonBlue]

So never mind that I've been a season ticket holder for 25 years, never missed a home cup game for years eh? Never mind that I've been in that seat since we moved to this ground. The only reason I didn't sign up for the CL cup scheme a financial one.
I know it won't effect them, it won't effect me in that I'll still see the game, but we all know that as a loyal supporter of 25 years I want to be there My point is the club should want it's long standing loyal fans there, and not just those who are quickest to get their wallets out.

As it happens i'm in the cup scheme and i've had my season ticket for 24 years. If i wasn't in the cup scheme i wouldnt expect them to hold my seat. Thats why i was pointing out how it will be seen by the club. We have both been going for quite a while and a lot of things have changed since then. One of the main things as is being seen by the cup scheme is that it does give you preferential treatment. It has to be that why from a marketing point of view. How would they convince people to sign up if there was no difference. Thus why they say you have to be on it if you want to be first in line for away/semi/final tickets and if you want to guarentee your seat. It's just the reality of the situation.

I had always seen the cup scheme as a way of saving the hassle of actually buying your ticket each time,either by calling or going to the office. The club know the likes of you and I are going to buy a ticket anyway.
My reasons for not joining the CL cup scheme are as I say financial, I just couldn't guarantee the cash will be there when they want to take it, meaning bank charges and so on. I just feel I've been penalised for not allowing the club access to my bank account. I also feel the club don't give a shit about me the loyal fan, just my money.

 

[Franny Lee's Barrel Chest]

A word of warning to fellow Blues in CB Level 2 in Cup Scheme.
Just been informed by ticket office that my normal seats are not available - because they need to make more seats available to UEFA / press etc.

The alternative seats they have offered me are not as good - but nothing they can do.

This issue will only get worse if City progress to Knockout stages as UEFA demand increases.

Which part of CBL2 are you meaning?

 

[gingerthai]

So never mind that I've been a season ticket holder for 25 years, never missed a home cup game for years eh? Never mind that I've been in that seat since we moved to this ground. The only reason I didn't sign up for the CL cup scheme a financial one.
I know it won't effect them, it won't effect me in that I'll still see the game, but we all know that as a loyal supporter of 25 years I want to be there My point is the club should want it's long standing loyal fans there, and not just those who are quickest to get their wallets out.

As it happens i'm in the cup scheme and i've had my season ticket for 24 years. If i wasn't in the cup scheme i wouldnt expect them to hold my seat. Thats why i was pointing out how it will be seen by the club. We have both been going for quite a while and a lot of things have changed since then. One of the main things as is being seen by the cup scheme is that it does give you preferential treatment. It has to be that why from a marketing point of view. How would they convince people to sign up if there was no difference. Thus why they say you have to be on it if you want to be first in line for away/semi/final tickets and if you want to guarentee your seat. It's just the reality of the situation.

I had always seen the cup scheme as a way of saving the hassle of actually buying your ticket each time,either by calling or going to the office. The club know the likes of you and I are going to buy a ticket anyway.
My reasons for not joining the CL cup scheme are as I say financial, I just couldn't guarantee the cash will be there when they want to take it, meaning bank charges and so on. I just feel I've been penalised for not allowing the club access to my bank account. I also feel the club don't give a shit about me the loyal fan, just my money.

As you say they know the likes of me and you will turn up. We aren't the ones being targeted as such. After some of last years indifferent attendances for cup games i had a feeling they would push the scheme even further. Thats why they have added more incentives to join. Some people won't turn up till the latter rounds and it's these people they are trying to sway. I can understand why you would feel they are putting money over the fans, but in any walk of life if you offer payment upfront (which you are effectively doing joining the schemes) you will be treated better than someone who may or may not choose to pay. You know you would go but the club can't know that, and as i said earlier plenty will leave it till later rounds. Having said all that i feel sorry for any fan who is effected because of financial reasons.

 

[Scooby Blue]

A word of warning to fellow Blues in CB Level 2 in Cup Scheme.
Just been informed by ticket office that my normal seats are not available - because they need to make more seats available to UEFA / press etc.

The alternative seats they have offered me are not as good - but nothing they can do.

This issue will only get worse if City progress to Knockout stages as UEFA demand increases.

Which part of CBL2 are you meaning?

I am in block 228 but the Ticket Office were a bit evasive about exactly how many fans were affected. "Quite a lot" was their response.

Essentially, a UEFA inspection team has visited the stadium + picked out a couple of blocks near the halfway line in Level 2 + asked that those seats be made available to UEFA "family" / sponsors / press etc.

If you are in the cup scheme (like me) and naively thought you would be able to watch CL games from your normal seat - tough luck.

I have been offered alternative seats in CB Level 2 , but about a block further away from the halfway line.

My grouch is not so much about the re-location (not a lot City can do) but the amateurish way in which I was told late in the day with no prior warning.

 

[Carver]

A word of warning to fellow Blues in CB Level 2 in Cup Scheme.
Just been informed by ticket office that my normal seats are not available - because they need to make more seats available to UEFA / press etc.

The alternative seats they have offered me are not as good - but nothing they can do.

This issue will only get worse if City progress to Knockout stages as UEFA demand increases.

Which part of CBL2 are you meaning?

CBL2: 223-228 (there's no block 224) are marked as Sold out on the seat planner. So are EL2: 202-207(there's no block 203). My mate is in EL2: 202.

So if you're in the sky blue comfy seats it appears that it's one of these pal.