City's New Kits - 2019/20

Discussion in 'Bluemoon forum' started by mag, 28 Feb 2019.

  1. cityzen81

    cityzen81

    Joined:
    1 May 2019
    Messages:
    188
    Does your order still say "picking"? If so there is a slight hope for us where the order inst showing as cancelled

    However worrying about the jacket as that didn't go out of stock till mid afternoon if I remember rightly
     
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  2. shinpads

    shinpads

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    12 Dec 2004
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    14,871
    Location:
    City aguero city aguero woah
    I just spoke to them, i had requested next day delivery, they have refunded me the cost of that and have said that it will be sent out in the next 24 or 48 hours, so still in limbo really but at least they didnt say they would cancell the order.
     
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  3. Stirling1978

    Stirling1978

    Joined:
    17 Jun 2008
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    844
    Location:
    Manchester
    I ordered some kids kits on behalf of my sister for my nephew on 25th Aug, and that order is still showing as Picking, although there is printing involved.
    But the online shop really is a shambles!
    Hopefully my 125 shirt ships soon and isn’t cancelled.
     
  4. BlueMooner123

    BlueMooner123

    Joined:
    12 Jun 2009
    Messages:
    106
    Yes the order status still says picking. Was initially told that the anniversary shirt was out of stock, I expressed my disappointment at being charged, the lady then spoke to the warehouse and came back with, it was in fact the jacket that was out of stock, this would be refunded and the shirt sent tonight or tomorrow and I should receive email confirmation in the next 24 hours. Hoping to have the shirt in my hands by Thursday.

    Yes the jacket was still available for a while, that’s why I expect to receive confirmation stating I’m getting the jacket and not the shirt. Either way they’ve really messed up taking these orders. It said 1-2 days delivery it will most likely be a week before I receive anything.
     
  5. BlueMooner123

    BlueMooner123

    Joined:
    12 Jun 2009
    Messages:
    106
    Guess we’re all still in limbo. Shambles really, the retail side and ticketing has had many problems through out the years. Poor outsourcing possibly to blame.

    The jacket is available through puma but I don’t want to order it again before I get confirmation because I don’t want to end up with 2, if the lady on the phone was mistaken about what I was supposed to be receiving and what had been refunded.
     
  6. Bozo

    Bozo

    Joined:
    20 Jul 2007
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    5,695
    Ordered my 125 shirt day of release, still no updates.
     
  7. boydent999

    boydent999

    Joined:
    20 Jul 2014
    Messages:
    28
    Ordered mine Friday am, luckily had two minutes at work, knew they went on sale at 8am.
    Logged into Citizens on my mobile phone at 7:55, expecting the site to be crashing but no, shirts available, no large, even prior to 8am, clearly the City clock doesn't work on UK time but got the £125 shirt (less 10% season ticket discount automatically added) and heard nothing, status still as picking, so like other's, expected grim news.

    However, 17:09 today, received an email to say it's been dispatched.

    Don't lose faith, fight to the end n all that.

    Hopefully folks will get their orders.

    Now the hard part, Hermes :\
     
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  8. Cosmin

    Cosmin

    Joined:
    5 Jul 2012
    Messages:
    269
    Got an email at 17:08 saying Order Despatch
    Happy times
     
  9. bluemc

    bluemc

    Joined:
    12 May 2007
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    759
    Location:
    Block 212
    My 125 years shirt (the cheaper replica version, not the limited edition) arrived today. Size medium and it's a bit......snug. Obviously that's down to Puma's sizing :-)

    If anyone missed out or still wants one, happy to sell on for the £58.50 I paid (£65 minus the seasoncard discount) to save the hassle of sending it back. PM if interested.
     
  10. What chest size are you mate?
     

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