I work at Sainsbury's and as well as minimum wage i get 10% off whatever I buy in store.
Now this is a fair bonus. It's not ridiculously brilliant but it adds an incentive to work there and I'm happy.
These people got two free season tickets, you think about how much you pay for 1 season ticket and just for giving the fans a burger or begrudgingly giving them a hot chocolate they got themselves 2 free season tickets.Personally I think that is completely above and beyond the call of duty from City and for something like this to be expected is quite frankly an unwarranted level of deservedness from this single member of staff.
It's not even like they're completely removing the incentive to work there, or even the employee's benefits. 50% off seasons tickets is surely more than fair.
As far as the 'Yes but it's been in place so long now it's sort of the package,' You're talking about a benefit, a little extra stapled on to say thank you in sheer generosity from the place you work. To actually expect something of this level from any employer is absurd.
Also in all honesty I bet a lot of people didn't know about this benefit and there will be a surge of people applying to work there, I know I'll give it a go