Energy companies and direct debits

Just got an email from EDF with lots of info ,links to grants under certain criteria , i am fixed till next year so wont be applying even though i am eligable , worth looking at
 
Been massively overcharged by Green (Talking 300m3 of gas) but since theyve gone bust, do I complain to them or does nobody work for them anymore (I've already emailed and messaged online chat, currently on hold again but wondering if anyones going to answer)? should I be speaking to shell instead?
 
denislawsbackheel said:
I do not understand why people let such enormous amounts of credit build up on their utility accounts.
To be fair to Octopus they recommend you keep it at around one months direct debit, make it easy to ask for a refund and refund any amount you want back on request.
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Surely it's just the way the bills work out, being paid in arrears.

I've just had my latest bill from EDF which came to near £390 but that's for 193 days usage. It wiped out a big chunk of the £440 odd I had in credit but it means I didn't have to pay it in one go. My £74 a month DD goes up to £117 from December so I'll have to play it by ear for awhile until I see how the account is looking.
 
ell said:
Been massively overcharged by Green (Talking 300m3 of gas) but since theyve gone bust, do I complain to them or does nobody work for them anymore (I've already emailed and messaged online chat, currently on hold again but wondering if anyones going to answer)? should I be speaking to shell instead?
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I'd guess Shell as they've taken on the responsibility?
 
Centurions said:
Surely it's just the way the bills work out, being paid in arrears.

I've just had my latest bill from EDF which came to near £390 but that's for 193 days usage. It wiped out a big chunk of the £440 odd I had in credit but it means I didn't have to pay it in one go. My £74 a month DD goes up to £117 from December so I'll have to play it by ear for awhile until I see how the account is looking.
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It’s considered good practice by the companies to have 1 month credit, no more.
 
ell said:
Spoke to both, green said they cant open a dispute because theyve no longer got a licence and to contact shell. Contact shell and they cant do anything because I havent got an account with them
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Are you being moved over to Shell from Green? If so you'd just have to be patient until it's setup.
 
Centurions said:
Are you being moved over to Shell from Green? If so you'd just have to be patient until it's setup.
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Yeah. Coincidentally they are also the old supplier from before we moved here, so its them who I'm querying with as they must have provided the low reading to our new supplier. Still doesn't excuse Green though as I sent the day 1 readings on day 1.
 
kaz7 said:
news.sky.com

Gas prices swing wildly as Putin comments put the brakes on latest spike

Financial markets reflect rising fears that major economies will see growth squeezed by surging energy costs which are at unprecedented levels in the UK.
news.sky.com news.sky.com

Buckle up
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Aye. Switched to Octopus from Bulb, but it’s looking a bit grim. Think the price cap affords some protection until April? After that it will either increase, meaning much higher prices, or Govt has to subsidise heavily.

April is also when higher NIC kick’s in.
 
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