To me this whole situation with the crowds ties directly into how much the club have aggressively pursued the commercialisation of the club over the past ten years. With rapid ticket price increases and the annual extensions of corporate hospitality offerings etc.
It's harmed the growth of the matchday support. Our core support has always been strong, but they've chipped away at it with relentless price increases trying to exploit the excitement of the Mancini era to begin with and now to the present day with Pep.
The growth of our tourist contingent and bandwagoners hasn't been what they thought it would be, so when the core support cut their cloth to save and skip a cup game/s the attendances suffer. It's all good and well pursuing the tourist/bandwagoner £, but in the low demand/glamour ties they're not the ones turning up in their numbers. It's the core support, and they have to cut their cloth accordingly to be able to attend over the course of a season. If you've turned a lot of them off then attendances will suffer, and trying to chuck the occasional cheap ticket for a cup tie at them when demand is low won't matter. If someone's lost the bug they rarely come back. The damage is done.
We don't have generations of bandwagoners that the other top sides in this country have. Our core support are a loyal working class fanbase, if you mismanage them we won't have the casual attendees from all over turning up like a Liverpool would. It doesn't matter to Liverpool if they price out most ordinary scousers, the slack will just be picked up elsewhere.
For me there's just a broader disconnect a lot of people feel with City that has grown for a while. That's the trend. The mobile ticketing bollocks is it in microcosm. The club pays lip service to the core support, and has been pursuing commercialisation above all else. And we've all felt that for a while.
Pep clearly isn't aware of all this, he's just aware that things are going great on the pitch. And they are. But there's a bigger picture.
His embarrassing back and forth with Parker is a symptom of this disconnect, and it's the club's responsibility IMO.
I genuinely think we'd have already been building the North Stand extension had things been managed better. Had the club not prioritised balance sheets and squeezing the absolute maximum they could out of the existing core support financially over the last ten years. They had an opportunity to organically develop the match going support at a time of unprecedented excitement around the club. They had an opportunity to turn more families into regulars in our attendances. To draw more people in who'd like to attend regularly, but can't due to cost. To make blues feel more engaged and in touch with the club, valued. To feel some kind of authenticity about that relationship between the club and it's support.
Instead we get hastags and renewal increases every year, and we're all here arguing about embarrassing and tone deaf comments the manager made about attendances in a botched rallying cry.
All on the club.