I don't think many disagree with the principle, the issue is with the implementation, It is unacceptable to ask people who have already paid £50 for a ticket, incurred travelling and hotel expenses and taken time off work, to then queue for a couple of hours in the rain. In any other world, the though of having your paying customers inconvenienced in this way is incomprehensible. I'm sure some of our older or less mobile fans could make a case under disability rights or age concern because attending a football match should not involve standing for 2 hours in the rain.