Tim of the Oak
Well-Known Member
- Joined
- 29 Dec 2012
- Messages
- 18,993
I think people’s frustrations get to them especially when there are piss takers about. I sorted my own ticket but everyone I’ve sorted tickets for through the OSC will get in.I totally agree mate. I've no skin in this game as I got mine without going through the OSC but I can understand why people want their tickets. I'm sure KP is being mithered left, right, and centre and it's no doubt a thankless task at times like this but no need to send such a snotty e-mail out.
As I mentioned earlier, City have cut right back on staffing support for the OSC. I think it’s because the ticketing system falls down so often that the Help desk is inundated with queries and complaints so they need the staff.