Hoffenheim away travel

Just phoned the ticket office who've informed me my ticket is on its way. Mates ticket, bought 5 days later has arrived. Not heard a word from City since an email confirming the purchase. Scary businesses!!!
 
Any news on the Thomas Cook flight? Had to ring them today after booking on the official day trip as had no confirmation email, only to be told application not accepted. I was told over the phone on Saturday there'd be no problem with the flight and it'd only be cancelled if not enough uptake. Bought match tickets and booked onto the Thomas Cook package on Saturday (22nd Sept) still no sign of the match tickets either.
Nothing for me either. We were due to travel to fly from Manchester from the north east. But now lost money on hotel for the night before and the night of game. Thomas cook were not helpful at all. Yes we have tickets and more than enough points
 
"When do you fly?
"Monday morning 9am"
" Well, if it hasn't arrived by Saturday Morning, we'll put you on our duplicate list"
"Okay. Are you open Sunday?"
"No"
"Okay, so If it's not arrived by Saturday Morning, I'll have to come straight to the Ticket Office"
"Best to ring us, because we're at home to Brighton, and it'll be really busy"
"Okay, so if you're really busy, then how long will it take before the Ticket Office answer the phone? I'm only asking because I'd like to go to the Brighton match as well"
 
Nothing for me either. We were due to travel to fly from Manchester from the north east. But now lost money on hotel for the night before and the night of game. Thomas cook were not helpful at all. Yes we have tickets and more than enough points

Hi mate where in north East are you
 
Nothing for me either. We were due to travel to fly from Manchester from the north east. But now lost money on hotel for the night before and the night of game. Thomas cook were not helpful at all. Yes we have tickets and more than enough points
You can still fly to Frankfurt on the 10am flight for £22 from Manchester.
 
Just received an email from City with a tracking number. Said it's for my Liverpool ticket. Picked that up at the ticket office 16 days ago. Hope that's for my long awaited Hoffenheim ticket. Don't know whether to laugh or cry!!!
 

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