Until we dismantle this broad acceptance of capitalism and create a new narrative then Labour will never be in power. Capitalism is failing, but even now even many on the right of the Labour party cling to it as it is some sort of magic bullet. It is isn't it needs new ways of thinking and under Corbyn Labour started to address that. As long though as capitalism and the market are seen as the only way then the Labour party may as well not exist.
The definition of true Socialist, depends on how you view Socialism. There is not a single strand of must do and musnt do to be one, but the overarching belief has to be that society is organised in a way that benefits the majority not the minority who are the owners of capital. If that means the workers controlling the means of production, then so be it, if that means a National Health service then good, if that means a Nationalised transport system all the better. Even Lenin appreciated that their is room for some capitalism on a small scale as in small businesses, corner shops etc, but how the fuck does the owners of Capital like Branson expect his losses to be socialised, whilst his profits are privatised. That does not benefit the man on the street, it doesn't benefit the nation at large, because Capitalism benefits individuals not society.
We had the banking crash, but socialised the debt, we have private rail but socialise the losses, we have universal healthcare but the owners of capital sniff profit and if it goes wrong they will expect the losses to be socialised. What we currently have is Socialism for the owners of capital and the populace meekly accept the status quo and doff their caps to them. And even now, the right of the Labour party accept that because they want power. Power without principle is worthless in my opinion, you have the chance to change the world and instead just pander to those who already have it all.
Call centres, all they resemble are the mills of the 18th century, workers exploited by greedy bosses, why accept that? What is wrong with expecting a fair days pay for a fair days work, not a zero hour contract where you are a slave to the whims of the owner. Unionise, demand better pay, better conditions like the mill workers did. You don't have to go in and control them, you have to give them the opportunity to control their own lives not be at the beck and the call of the owners of capital.
Its hard though, since Thatcher and Reagan we have had getting on 50 years of neo-liberalism, we have seen the breakdown of the post WW2 social consensus and the right wing think tanks and media have skewed debate in their favour until now its meekly accepted that its the only way. Its not the only way, but we need leaders with vision to create a new way of thinking , a new narrative for the UK where everyone has a chance in life, everyone has a home, we have good jobs, people pay fair taxes and those with most pay there share. We need a society where we are judged on how well we treat those with the least not on how well we treat those with the most, we have one chance at this life and under the current system most of us will fail because the few will be the winners. That must be Labours mission and under Starmer I just do not see that happening because he is not one of us.