As
@SebastianBlue has said: "They still could do that. For all we know they are trying to work with UEFA to address what happened and then release a statement not only expressing regret with what happened but providing some concrete remunerations and actionable steps to prevent such situations in the future. They obviously can’t go back in time and change the outcome, but perhaps they want to do more than merely release a trite statement of disappointment."
In my experience, both with City and with the 'real' world these things take time. I
hope and fully expect that the club hierarchy are working behind the scenes to find out as much as possible about the circumstances, how many people were involved, what measures were taken to help people and that takes time and patience sometimes.
I know from something that happened to me a long time ago, the first time I got involved with the club apart from buying tickets and turning up to games home and away and abroad, that the horrendous situation I had been in was investigated at the highest level, dealt with sensitively and as soon as possible they reported back to me.
I have investigated incidents for my union and also within schools and it is not an overnight outcome. Sometimes it can take a couple of months.
The club is not perfect but then neither are we, as fans. They do their best.
OK putting up prices etc can be a pain but let's face it everything has gone up over the past two years and we won't go into why as it will take too long. :-) But the level of success has also gone up. I expect I will get shouted down on that but I just want the club and the fans to keep celebrating a fantastic season.
Like many of you I cried on that last night, tears of joy, over the years I have cried on the last day of the season but they have not been always been of joy!!
This season has on personal terms been the worst since I was able to afford a season card. I have only been able to attend 3 or 4 games and only one of those was a CL game. However I am still proud to be a City fan and proud of the club and the fans. So please let's just trust in the club to be sorting this out behind the scenes. If it turns out that they are not then I will go along with the nay sayers probably but I don't think it will come to that. :-) JMHO