Madrid away pick up details

The email i have doesn't say anything about passport or collection :S

What it does say is "Paper Ticket *Collect from Ticket Office" in the box next to the price of each ticket.

None of the info in the bottom of the email is relevant really.
It's a different email you want not just the purchase confirmation email that you got when you bought. You should be getting it today (or tomorrow?). Might be worth ringing them tomorrow if you haven't got it in the morning.
 
i know someone who had used someone else's season ticket to go to the game so when he gets to Madrid and his name and passport don't match the ticket, then what happens?
he starts crying because he's wasted his money and he will be cheerly sent on his way by City's henchman
 
There was nothing about printing off the email. I'm assuming I can show them the email on my phone. Did anyone do this last time?
 
Do you have to show them an email for each ticket?

We bought tickets together but the email I've received only has my name and supporter number on it, will another seperare email have been sent out to the email address registered under the other supporter number?
 
i think this is a much better pick up point. at some point everyone of us will be at the ground - so not out of the way.

What time are you planning to get there? How long does the process take? How long will it take to get into the stadium once you've got your ticket?

I can see hundreds of City fans queuing up to get their ticket having left it too late.
 

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