For Gods sake.....The club has asked a million fucking times to ensure your contact and email address is correct over the years.
Its simple, no letter will be received, confirmation of your ticket purchase and collection point is by email, 2 separate emails, the latter, I got yesterday.
To pick up 'YOUR' ticket, you must take 'YOUR' passport, together with the 'YOUR' email confirmation of the pickup point (the most recent email, the second one), to the bleeding pick up point, with 'YOURSELF', meaning, unless you have an identical twin, you are unlikely to receive your ticket and wristband at the pickup point, which will again be security checked, along with your passport and ticket before you gain entry to the ground. Comfuckinprendre.....?!