Yes. It just seems strange that the club does not respond to negative and false stories. We just seem happy to leave false information out there. There are lots of things we can do which don't involve banning people (a tactic that rarely works) or legal action (the nuclear option). We are just totally passive in the way we manage comms. We still haven't made a clear statement to the thousands of our fans affected by the ticketing meltdown (so far just a comment from Danny Wilson).
For example I am going tonight but there is no communication on whether the special buses are running (they didn't on Saturday). This is basic stuff. From an outside view it looks like our customer service operation has essentially collapsed.