What the guy was suggesting is that the display is irrelevant as everything was in order behind the scenes. I think you are right in phoning though, as this is City we are talking about. That's why I asked him to do a manual update just to be on the safe side.That would be fine but we were relocated for Arsenal cup game so wallet is showing those seats not my actual seats.
Will phone later
Mine never showed Arsenal even though I am in the Cup scheme. Didn't go to that game so no idea if my phone would have worked.Still showing Arsenal. Two days to go.
What the guy was suggesting is that the display is irrelevant as everything was in order behind the scenes. I think you are right in phoning though, as this is City we are talking about. That's why I asked him to do a manual update just to be on the safe side.
Yeah, why not a mobile ticket that just gets you in, and those not in the cup scheme can take pot luck as to whether they get a ticket or not!!You know, reading all this about what match is showing and the angst it causes, it makes me wonder why it's necessary to show any match at all if, as we are told, it doesn't matter which match is showing, it works nevertheless.
Mine too. I am ok with it saying Arsenal for my women's ticket but for the men's team.Still showing Arsenal. Two days to go.
Same hereI phoned the ticket office and they sent me a link by email..all sorted
They obviously know about the problems with mobile tickets vanishing and not updating as the lad in ticket office knew exactly what was wrong and sorted it..very impressed by the efficiency but less so by the problem in first place.