Pretty sure it's run and maintained by seat geekQuestion.
Which City employee is in-charge of the website?
And who runs and maintains it?
We need a system to stop all the single seats.
It’s people leaving a one seat gap thinking they won’t have to sit next to anyone.
Some ticket websites don’t let that happen, as it will highlight the gap as an issue and make you move your seats along by one seat to cover it.
Just from the City site. Hope it works. I'd imagine they are going to be very busy so good luck.ive had an issue applying for 3 tickets for tonight,couldnt seem to load to the cards.
Ive been sent an email with 2 papertickets im guessing other one is loaded to a card.
Anyone have a number for customer services ?
ta
Just from the City site. Hope it works. I'd imagine they are going to be very busy so good luck.
Supporter services (Tickets, Seasoncards and Memberships) +44 (0)161 444 1894
(Option 1, option 2)
Just recheck email at bottom for little red box attachment is not like a normal paperclip in email. Not on what I see anyway . Might be present after allNo problem I thought until I got confirmation email with no attachments..
Just recheck email at bottom for little red box attachment is not like a normal paperclip in email. Not on what I see anyway . Might be present after all
Tried to order 2 on-line, had to call ticket office then got charged for an additional 16.I've done a summary of the issues raised in this thread (plus others I know about). If I've missed anything then let me know as this is what I'll be bringing up with the club when we meet:
MCFC Ticket issues
General issues
New ticket site issues
- Away ticket allocation. Transparency over who’s getting how many
- News on ticket sales often difficult to find on website
- Starting ticket sales during Euro aways
- Problems with season and Cityzens cards
- Friends & Family not migrated to new system
- Can’t see points for F&F & therefore who you can buy for
- Can’t buy for F&F if you don’t have the points
- Points totals are not being recognised when Seasoncard holders are in theory eligible to buy
- No functionality to find 2 or more seats together (or it doesn’t work)
- Payment issues on mobile devices (inability to complete transaction)
- People not being recognised as on Cup schemes when they are
- Ticket points allocation for cup games
- Upgrades functionality is clearly not working
- Payments for Lyon weren’t taken when they said they would be & people not getting confirmation of tickets
- Ticket fulfilment – some people not able to choose option to Print-at-Home or load to card
- Trying to buy tickets and saying that you (or someone you’re buying for) has reached allocation when they haven’t bought one yet
- Someone rang to order 2 tickets & charged for 16
LolPretty sure it's run and maintained by seat geek
https://seatgeek.com/press/seatgeek-announces-new-ticketing-partnership-with-manchester-city-fc
Who at City is responsible I don't know. I would expect somebody is responsible for passing on problems to Seat Geek who would then need to put fixes in and a timescale for it to be done. I'd be surprised if that hasn't happened.
Re point 3, Gazinho said he couldn't buy for someone on his F&F list as he personally didn't have the points. So I'm guessing when you go through that process of re-allocating tickets (which is shit compared to the old system) then you have to have the points yourself before you can even order the tickets.@Prestwich_Blue
I’m not sure what you mean about points 3 and 8 in the second list?
Re point 3, Gazinho said he couldn't buy for someone on his F&F list as he personally didn't have the points. So I'm guessing when you go through that process of re-allocating tickets (which is shit compared to the old system) then you have to have the points yourself before you can even order the tickets.
Re point 8 it's about the fact that cup ticket points aren't going to be allocated until we're out of the competition. That's ridiculous. Why is it different to a league match?
I was on the phone for an hour and finally got through and I have been relocated for tonight, one row down and two seats left!Same! taken the money, points are on allocation, next game says Cardiff away. Relocated for this game as no way do we want to be sat with a load of Lyon fans who have got tickets after paying full price pop. No idea whats going on, no email and no seat/block numbers.