East Level 2
Well-Known Member
Those running the club don't care as they won't be around if we turn shit.
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Newcastle (H) - Ticket Office Protest
- Thread starter CarlosTevez'sEnglishTutor
- Start date
OneTonyHenry
Well-Known Member
I’ve said it before and I ‘ll say it again the system is not fit for purpose. End of. Never seen so many complaints about a service where customers are desperate to hand over their hard earned money and treated with contempt because the powers that be do not invest In the infrastructure.
Since I was in my teens in no particular I’ve seen Oasis at about ten venues worldwide, U2 ( sorry), Williams, New Order, The Stone Roses, McCartney, England at World Cups in 90, 98, 06, 10, Olympics in 2000, Asian Cup Fixtures and Final, various Glastonburys, and without a doubt this ticket office system ( not those who work with it but those that commissioned it) is by far the worst I have ever seen.
It makes no sense. As someone said earlier - millions on a player but can’t invest to get it right where it matters most to the customer
Since I was in my teens in no particular I’ve seen Oasis at about ten venues worldwide, U2 ( sorry), Williams, New Order, The Stone Roses, McCartney, England at World Cups in 90, 98, 06, 10, Olympics in 2000, Asian Cup Fixtures and Final, various Glastonburys, and without a doubt this ticket office system ( not those who work with it but those that commissioned it) is by far the worst I have ever seen.
It makes no sense. As someone said earlier - millions on a player but can’t invest to get it right where it matters most to the customer
GaudinoMotors
Well-Known Member
Perhaps that's the plan.Those running the club don't care as they won't be around if we turn shit.
;-(
CarlosTevez'sEnglishTutor
Well-Known Member
- Joined
- 19 May 2023
- Messages
- 1,159
- Team supported
- Manchester City
This hasn't gained the traction I was expecting and sounds like plenty of people have issues that need addressing in person at the ticket office today.
I will collate all issues that me and others have aired in this thread and raise them at the AGM and via email to the appropriate people. Not that it will do anything but the system is broken and needs raising through the appropriate channels.
I will collate all issues that me and others have aired in this thread and raise them at the AGM and via email to the appropriate people. Not that it will do anything but the system is broken and needs raising through the appropriate channels.
uwerosler28
Well-Known Member
- Joined
- 31 Jul 2008
- Messages
- 3,468
Well I'm here , the players arrived to a rapturous reception and thank fully this bollocks never got off the ground
I'm glad that this protest didn't gain much interest.
The loyalty points system is flawed and corrupt. It may have worked historically when we had a limited and dwindling supporter base but a modern growing City needs something more fit for purpose.
It needs to accommodate the requirements of all supporters, old and new, and meet the needs of a rapidly expanding supporter base.
The days when you could guarantee your ticket because you have been an SC holder for years have passed I'm afraid, although any new scheme does need to take into account attendance in some shape or other.
The supporters clubs exploited the loyalty points system with members gaining points when letting others use their cards meaning that some members had thousands of extra points when not attending. You reap what you sow I'm sorry.
The club's attempts last season were I believe an attempt to redress the balance a little, notwithstanding the commercial benefits of doing so. They had to find a way of integrating new and old fans together. Perhaps they got it wrong at the Madrid game but the sooner a transparent ballot system is put in place the better.
Aside from season ticket holders at home games, all City fans have an equal right to follow the team and attend matches. Fairness is IMO key to this and closed shop systems should be avoided.
PS I write this as a someone who currently benefits from the existing system
The loyalty points system is flawed and corrupt. It may have worked historically when we had a limited and dwindling supporter base but a modern growing City needs something more fit for purpose.
It needs to accommodate the requirements of all supporters, old and new, and meet the needs of a rapidly expanding supporter base.
The days when you could guarantee your ticket because you have been an SC holder for years have passed I'm afraid, although any new scheme does need to take into account attendance in some shape or other.
The supporters clubs exploited the loyalty points system with members gaining points when letting others use their cards meaning that some members had thousands of extra points when not attending. You reap what you sow I'm sorry.
The club's attempts last season were I believe an attempt to redress the balance a little, notwithstanding the commercial benefits of doing so. They had to find a way of integrating new and old fans together. Perhaps they got it wrong at the Madrid game but the sooner a transparent ballot system is put in place the better.
Aside from season ticket holders at home games, all City fans have an equal right to follow the team and attend matches. Fairness is IMO key to this and closed shop systems should be avoided.
PS I write this as a someone who currently benefits from the existing system
MCFC Wirral
Well-Known Member
I booked a ticket for Tamworth v Hereford this morning and it took less than two minutes. It was e-mailed to me immediately. That’s Conference North level.
City’s ticket office has been poor for as long as I can remember.
City’s ticket office has been poor for as long as I can remember.
Brightwell Bros.
Well-Known Member
- Joined
- 1 Oct 2014
- Messages
- 8,680
I mean selling tickets to hundreds of people where everyone who wants one can have one is always going to be a more simple than the challenges City have.I booked a ticket for Tamworth v Hereford this morning and it took less than two minutes. It was e-mailed to me immediately. That’s Conference North level.
City’s ticket office has been poor for as long as I can remember.
Bill
Well-Known Member
cheers. my first night game for ages , a right faff with tickets but not missed a first home for decades , had to do it . knacked lol.So happy to see you back Bill. UP THE BLUES
MCFC Wirral
Well-Known Member
But City should have the infrastructure in place. It’s largely been a shambles since I’ve been going and there are nightmare stories on here too often.I mean selling tickets to hundreds of people where everyone who wants one can have one is always going to be a more simple than the challenges City have.
East Level 2
Well-Known Member
I booked a ticket for Tamworth v Hereford this morning and it took less than two minutes. It was e-mailed to me immediately. That’s Conference North level.
City’s ticket office has been poor for as long as I can remember.
City's basic ticketing system isn't a shambles. Go online, choose the seat, pay and wait for the email.But City should have the infrastructure in place. It’s largely been a shambles since I’ve been going and there are nightmare stories on here too often.
Two minutes for Tamworth v Hereford is good but I doubt there were bandwidth issues. - It didn't take me much longer to book tickets for the FA Cup semi-final and final and I had a choice of thousands of seats and four price categories.
The problem is people at the club adding silly conditions for certain games such as allowing those with no purchase history to buy membership and tickets on the same day without giving those with purchase history the opportunity to buy first.
The loyalty system is there for a reason; do we really want tourists to access tickets ahead of long term fans? The system may not be perfect but whenever I've explained it to fans of other clubs they believe it's one of the fairest around.
Ticket office protests should be limited to the ridiculous annual price increases and the constant desire to expand hospitality areas.
MCFC Wirral
Well-Known Member
When I’ve looked at random matches here and there, it often goes Season Tickets > Members > General Sale. Tamworth v Hereford was a free for all but I’m going in with The Bulls fans and they have about 750 which is enough. Wales away is recent loyalty along with membership.
They’ll all do it slightly differently. I didn’t think a protest was right although they got the Real Madrid match so very wrong.
They’ll all do it slightly differently. I didn’t think a protest was right although they got the Real Madrid match so very wrong.