Ticket Exchange is a prime example of the club making huge profits on listed tickets ! Never needed to use it before but for the Livetpool game last season.my Grandson was ill and couldn't attend so listed his ticket the night before as I thought at it will give anothet blue a chance to attend !! The ticket was an under 18 ticket that per match was just under £12 in East Stand Level 3 and received an email saying his seat had been sold and would be reimbursed 1/19 of his season ticket price ! Wasn't bothered about the money but it did take 2 weeks for it to go into my bank ! At the match a guy was sat in my Grandsons seat and got chatting to him and he said he's a good day so far ! He'd been to the academy stadium for a meal free drink and a programme and a parking place and a ride to the ground !!! Didn't crack on it was my Grandsons seat so asked him how much tha had cost him , he said £225 ! City are making a fortune from ticket exchange I recond including the seat price they made about £125 clear profit as the seat cost about £60 for an adult and the meal and bits about £40 !