North Stand expansion - seating, ticketing etc

Why would you forget? You know the conditions when buying one. Attend the games and it can be upgraded. Why do you suppose the club introduced these tickets in the first place?

People do forget. I’ve read that on BM.

Why have City introduced a 3 day window to buy a match ticket via a Flexi-Gold season tickets? There is nothing Flexible about that. If you don’t buy your ticket in the 3 day window, you lose your ticket. The club then sell that ticket as a more expensive match day ticket, or the seat remains empty because the ticket didn’t sell.That isn’t flexibility. It is the complete opposite. There is no need to make buying a ticket anymore harder or anymore complicated than it needs to be. There is no reason whatsoever why the club couldn’t make 4000 regular season tickets available instead of 4000 Flexi-Gold season tickets across the ground.

City could have made 3000 Flexi-Gold or 3000 normal season ticket available for the North stand safe standing section, and they would have sold out straight away.The club chose not to do that.
 
The club can control everything though and do everything right if they wanted to

But they choose not to

No full consultation process with north standers

Plans for a new section wouldn’t have been drawn up yesterday they would have been planned months ago and dropped this week just for damage limitation as packaged with other info on the stand

They could easily have taken a more personal approach to fans there and worked around fans wishes to develop a stand that pleases everyone

They’ve just ploughed ahead with their own plans and it’s basically take it or leave it to the fans.

The massive gaps in between drip feed announcements could have been avoided if they had gone about it another way

Every cock up they go oh we’ll improve our communication but they never do

There are people there on huge salaries who can’t empathise with fans because they are careerists and have no emotional connection to the club

You get threads like this lasting months on bluemoon simply because there is a lack of information out there in the first place so of course people speculate and then get disappointed when their expectation levels are through the roof and then expect the club to do something else

Groups like 1894 felt last summer perhaps the club aren’t taking atmosphere seriously and kept their distance from whatever plan club are concocting

Respectfully, 'no full consultation process', that is just not true.

I have previously posted extracts from a (can't remember how many pages, but lets say 100, because it is within that region) official report by the club, on lengthy consultations and engagement with the fans over a period of some 6+ months prior to the application going in.

Including key 'wishlist' items noted by fans, many of which have been included in the design, for atmosphere considerations amongst others.

I can't remember whether I posted it on this thread or the other one for seats etc, but give me some time and I will find them for you and tag you in.

It is a very in-depth report, lists the events, dates, attendance, feedback etc. It shows that there has been ample engagement before any design decisions have been made.

Please please don't turn my post into a moaners vs clappers stand-off. My intention is in no way to either 'defend' the club nor criticise the 1894 or any other group. I am simply pointing out a factual item, that has been overlooked either deliberately or accidentally, that is contradictory to your claim above. I will repost when I find it, you can then make up your own mind.

Noted I actually agree with the lack of engagement and transparency after and since the approval was granted fwiw.
 
We’ve all got it be honest haven’t we. And I don’t think anyone can argue this point. I’m sure 1 person will. ;-) There has been a complete lack of real engagement between the club and the fans regarding the North stand. I don’t include City Matters in that, as they are apparently discussing and negotiating with the club on various fan related North stand aspects, that the wider fan base, who elected them, will never hear about, until the club make the announcements.


That aside, this thread, and other threads have been an absolute treasure troves for the club to get an insight into what the fans wanted for the North stand, and what the fans wanted the North stand to be ‘alongside the clubs plans for the North stand’.

Whether that is true or not (it pretty much is, beyond the above mentioned pre-planning consultation excersise), the club certainly could have made it a hell of a lot easier on themselves with even a little bit more open engagement and transparency post approval.
 
That works two ways mate. You are not going to get real engagement if you rush to post articles from the Manchester United Evening News slating the club, with people complaining that they’ve been asked to move with their “29 year old kids” out of the family stand. Sometimes, maybe just take a beat before posting these articles.

It’s only natural to do that?

People are upset and aggrieved.

And let’s be honest Tim, the clubs track record with dealing with, and engagement with the fans, is at a pretty low ebb, and has been for a very long time.(hence the demonstrations last season, etc)

Were those fans being moved by the club consulted by the club before the announcement was made by the club?
 
Whether that is true or not (it pretty much is, beyond the above mentioned pre-planning consultation excersise), the club certainly could have made it a hell of a lot easier on themselves with even a little bit more open engagement and transparency post approval.

In a nutshell, Coatigan.

It’s good to talk. It’s good's to engage. It’s good to get honest and genuine feedback. It’s good to listen. It’s good to work with that.

I’m sure City Matters Reps are putting loads of ideas forward on behalf of the fans for the North stand. It’s just that we don’t know what those ideas are. We haven’t been told or consulted yet.
 
I’m off to town to take some pictures. I might catch the tram to the Etihad if I have the time?
 
What will be better for the atmosphere? One large North Stand or a small, split, low level South Stand?

Can we put aside who said what, to who and when or who hasn`t said what and could do. Leave the history behind and deal with the here and now.

If the primary objective is atmosphere generation, then locating to the extended North Stand is the only logical conclusion.

New North Stand - Large level 2

* a complete, large end for the first time.
* 3000 (minimum) rail seats for singers.
* more rail seats can be added down both sides.
* General Admission (GA) seating who will naturally join in as the rear and the side standing will envelop the GA.
* the location higher up, closer to the roof, with wrap round sides, will provide allow the sound to boom out.
*the inclusion of GA+ seating has no impact on any of the above.
*the small numbers to be displaced from existing seats have the good option to move, with family and friends, to better seats for the same price. They will not be disadvantaged and could be better placed.

South Stand (SS) - Small Level 1

* too small
* too low down
* one of the worst locations to generate a noise
* concrete overhang at the rear underneath SS2 deadens sound.
* split in part on either side of away fans
* displays are effective for a short time pre-match. They contribute nothing to atmosphere once the match has started.
* in recent years, overall, the atmosphere from SS1 has been usually fair to middling, occasionally good, but can definitely be better.
* 2 levels of the SS are often entirely allocated to away fans in cup games. They usually dominate the noise in cup games.

The new North Stand provides the opportunity for a complete, large end for the first time. It offers the best chance of an improved atmosphere.
 
The club can control everything though and do everything right if they wanted to

But they choose not to

No full consultation process with north standers

Plans for a new section wouldn’t have been drawn up yesterday they would have been planned months ago and dropped this week just for damage limitation as packaged with other info on the stand

They could easily have taken a more personal approach to fans there and worked around fans wishes to develop a stand that pleases everyone

They’ve just ploughed ahead with their own plans and it’s basically take it or leave it to the fans.

The massive gaps in between drip feed announcements could have been avoided if they had gone about it another way

Every cock up they go oh we’ll improve our communication but they never do

There are people there on huge salaries who can’t empathise with fans because they are careerists and have no emotional connection to the club

You get threads like this lasting months on bluemoon simply because there is a lack of information out there in the first place so of course people speculate and then get disappointed when their expectation levels are through the roof and then expect the club to do something else

Groups like 1894 felt last summer perhaps the club aren’t taking atmosphere seriously and kept their distance from whatever plan club are concocting

Further to my earlier response to you, I have found the exctrats from the report I mention.

Ironically, it was actually in response to you the last time, and we have had this conversation before!

The whole page is not irrelevant but the key bit is about two thirds down. The feedback collates is an interesting refresh anyway, given where the stand is.

 
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What will be better for the atmosphere? One large North Stand or a small, split, low level South Stand?

Can we put aside who said what, to who and when or who hasn`t said what and could do. Leave the history behind and deal with the here and now.

If the primary objective is atmosphere generation, then locating to the extended North Stand is the only logical conclusion.

New North Stand - Large level 2

* a complete, large end for the first time.
* 3000 (minimum) rail seats for singers.
* more rail seats can be added down both sides.
* General Admission (GA) seating who will naturally join in as the rear and the side standing will envelop the GA.
* the location higher up, closer to the roof, with wrap round sides, will provide allow the sound to boom out.
*the inclusion of GA+ seating has no impact on any of the above.
*the small numbers to be displaced from existing seats have the good option to move, with family and friends, to better seats for the same price. They will not be disadvantaged and could be better placed.

South Stand (SS) - Small Level 1

* too small
* too low down
* one of the worst locations to generate a noise
* concrete overhang at the rear underneath SS2 deadens sound.
* split in part on either side of away fans
* displays are effective for a short time pre-match. They contribute nothing to atmosphere once the match has started.
* in recent years, overall, the atmosphere from SS1 has been usually fair to middling, occasionally good, but can definitely be better.
* 2 levels of the SS are often entirely allocated to away fans in cup games. They usually dominate the noise in cup games.

The new North Stand provides the opportunity for a complete, large end for the first time. It offers the best chance of an improved atmosphere.
Exactly this make the very best of the reality today and stop getting bogged down in past arguments, and ending up with a worse outcome.
 
I asked a previous poster this, but what does that actually mean?

How are they going to know if the demand is there? It’s going to sell out instantly. Is it how quickly, is it through a survey or consultation.

The club have released nothing to say how it’ll actually be shown.
And like Ive said before. Who cares, that's for the club to analyse and decide upon. A cautious approach is better
 
The club can control everything though and do everything right if they wanted to

But they choose not to

No full consultation process with north standers

Plans for a new section wouldn’t have been drawn up yesterday they would have been planned months ago and dropped this week just for damage limitation as packaged with other info on the stand

They could easily have taken a more personal approach to fans there and worked around fans wishes to develop a stand that pleases everyone

They’ve just ploughed ahead with their own plans and it’s basically take it or leave it to the fans.

The massive gaps in between drip feed announcements could have been avoided if they had gone about it another way

Every cock up they go oh we’ll improve our communication but they never do

There are people there on huge salaries who can’t empathise with fans because they are careerists and have no emotional connection to the club

You get threads like this lasting months on bluemoon simply because there is a lack of information out there in the first place so of course people speculate and then get disappointed when their expectation levels are through the roof and then expect the club to do something else

Groups like 1894 felt last summer perhaps the club aren’t taking atmosphere seriously and kept their distance from whatever plan club are concocting
Dante @wearethesouthstand

The club promised the fans a blue wall, which a lot of fans still want it.

The North Stand has been a sham since it started getting people to sign NDA's which is crazy; it's a football stand. The manager wants an atmosphere in the stadium, but why are the people behind the stadium going the opposite way, chasing money instead?

The team needs the twelve-man crowd to help them win games, and we're not going to get that with a Club Wembley-style area, in which was supposed to be a blue wall. I would like to see the Dortmund fans' reaction if they copied what our club is trying to do into the Yellow Wall.

The club can earn as much commercial money as it wants, but stop destroying the lifeblood of the club, the fans.

Dante the 1894 helped get the club to take action on ticket prices. We need the same kind of action, "Save our North Stand" campaign.

The North Stand needs to be our home end, a blue wall, as other people have mentioned on here, having all the most vocal fans in the lower section, a mixture of all the fans from Kippax Corner and the South Stand

Everton can do it, why can't we !!!

Keep up the good work
 
What will be better for the atmosphere? One large North Stand or a small, split, low level South Stand?

Can we put aside who said what, to who and when or who hasn`t said what and could do. Leave the history behind and deal with the here and now.

If the primary objective is atmosphere generation, then locating to the extended North Stand is the only logical conclusion.

New North Stand - Large level 2

* a complete, large end for the first time.
* 3000 (minimum) rail seats for singers.
* more rail seats can be added down both sides.
* General Admission (GA) seating who will naturally join in as the rear and the side standing will envelop the GA.
* the location higher up, closer to the roof, with wrap round sides, will provide allow the sound to boom out.
*the inclusion of GA+ seating has no impact on any of the above.
*the small numbers to be displaced from existing seats have the good option to move, with family and friends, to better seats for the same price. They will not be disadvantaged and could be better placed.

South Stand (SS) - Small Level 1

* too small
* too low down
* one of the worst locations to generate a noise
* concrete overhang at the rear underneath SS2 deadens sound.
* split in part on either side of away fans
* displays are effective for a short time pre-match. They contribute nothing to atmosphere once the match has started.
* in recent years, overall, the atmosphere from SS1 has been usually fair to middling, occasionally good, but can definitely be better.
* 2 levels of the SS are often entirely allocated to away fans in cup games. They usually dominate the noise in cup games.

The new North Stand provides the opportunity for a complete, large end for the first time. It offers the best chance of an improved atmosphere.

What is often easily overlooked, is the sheer cost and effort it took the club, to get the NS arrangement over the other. The planning, design, structural acrobatics, props, transfers, site logistics and the extra money and time involved. Not to mention getting new approvals secured when they already had the other arrangement approved and in place.

People may disagree with the demographic mix of the stand. Or may think the club will fuck it up with the allocation and pricing and positioning of some 7% of a higher end offering. Maybe they might.

But I really don't think anyone can legitimately claim the club haven't tried here, or that atmosphere is an afterthought.
 
Response to some of the points made by wearethesouthstand above.

Firstly, lets focus on what can be done to improve the atmosphere.


2."The club can control everything though and do everything right if they wanted. But they choose not to."

The club has a range of considerations to take into account including the short, medium, and long-term financial health of the football business. No club gets everything right. It is a matter of opinion about what is right and not. Our owners have got much more right than most.

3. "No full consultation process with north standers".

Such a consultation process is not necessary.
Level 1 is not affected.
Only a relatively small number are affected by seat re-locations in Level 2. These fans will be offered better priced alternatives quite close by with family and friends. There is nothing to indicate that they will be materially disadvantaged. In fact, it could work out better for them.

4. "They could easily have taken a more personal approach to fans there and worked around fans wishes to develop a stand that pleases everyone."

From an atmosphere perspective, 3000 rail seats at the back, plus more rails seats down both sides providing that fans get behind this, plus a central core of General Admission seats, is more fans than the existing South Stand level 1 (or level 0).

The inclusion of GA+ seating does not affect the atmosphere that the above can generate.

5."Groups like 1894 felt last summer perhaps the club aren’t taking atmosphere seriously and kept their distance from whatever plan club are concocting".

How will the current atmosphere in the South Stand be better than what is possible in the North Stand?

6. Communications

Communications seem to be the blight of many organisations - how, when, who to, what to say, what not say. Most clubs could do better. Agreed that this applies to City too.

On a separate matter that has been raised by others -

7.Pricing

Publishing business plans with seat pricing well in advance is not realistic. That is for the club and its Board.
In my opinion the club will have greater scope over pricing given that they will have increased capacity. It is more likely that that the pricing of the rear rail seats in the new North Stand will be similar to the lower priced seats in SS3.
 
Further to my earlier response to you, I have found the exctrats from the report I mention.

Ironically, it was actually in response to you the last time, and we have had this conversation before!

The whole page is not irrelevant but the key bit is about two thirds down. The feedback collates is an interesting refresh anyway, given where the stand is.

Yes I know you come in peace mate !

You say yourself on the post whatever they have done is a tick box exercise, it’s only been token gestures. A full consultation is easy to they have everybody’s email addresses tens of thousands of people to survey.

Even as of this morning one bloke in 037 who is affected still hasn’t had an email at all and has checked junk items and everything.

It’s been a choice of theirs to do it this way. People think oh it’s only 500 people they have been around each other together since 2003 and it’s breaking up friendships.
 

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