Gray
Well-Known Member
- Joined
- 30 May 2004
- Messages
- 24,717
- Team supported
- ABU & The Bus Wreckers
I e-mailed them and got this reply:
What a load of Bollocks!Dear Supporter,
Thank you for your email to Supporter Services. Please find some answers to frequently asked questions below for a more speedy reply to our more regular queries.
If the answer to your query is not below please expect a reply within 10 working days.
Membership Delivery
We can now confirm that all Superbia, Platinum and Gold memberships for the 2011/12 Season have been dispatched by last post, Thursdsay 11th August.
Supporters can expect to have received their new packs by your postal delivery on Saturday 13th August. Supporters who have not received their packs by this time are asked to contact Supporter Services by phone only on 0161 444 1894 (option 1).
If you will be available to check your post on Monday, then we would ask you to wait until after this time before contacting us by phone.
Seasoncards 2011/12
Seasoncards are now on General Sale, to purchase please visit <a class="postlink" href="http://www.mcfc.co.uk" onclick="window.open(this.href);return false;">http://www.mcfc.co.uk</a>, visit our stadium ticket office or contact our sales team on 0161 444 1894 option 1. Please note supporters wishing to apply through Zebra Finance need to contact Supporter Services on 0161 444 1894 option 1 then 3.
Please be aware you may be asked to provide proof of age for concessionary prices.
Memberships 2011/12
Blue is the new membership for 2011/12, please visit <a class="postlink" href="http://www.mcfc.co.uk/Tickets-and-Membership/Memberships/Blue" onclick="window.open(this.href);return false;">http://www.mcfc.co.uk/Tickets-and-Membe ... ships/Blue</a> for further details.
Junior memberships are currently under review, please visit our website <a class="postlink" href="http://www.mcfc.co.uk" onclick="window.open(this.href);return false;">http://www.mcfc.co.uk</a> for future updates.
Problems logging into your online account
You may need to update your details, if is no date of birth in your file, your email address is not registered with us or you have duplicate files set up then this may be causing the problem. Please contact Supporter Services on 0161 444 1894 option 1 then 3.
If you do not know your password please visit <a class="postlink" href="http://tickets.mcfc.co.uk/activ.aspx" onclick="window.open(this.href);return false;">http://tickets.mcfc.co.uk/activ.aspx</a> and complete the forgotten password field, don’t forget to make sure your email address is up to date with the club as we will need to email these details to you.
Amending your address
To amend your postal address please log into your online account, click my account then edit details.
Regards,
Supporter Services
Manchester City Football Club
City of Manchester Stadium
SportCity,
Manchester,
M11 3FF
0161 444 1894 option 1 then 3
supporterservices@mcfc.co.uk