give it to gordon
Well-Known Member
- Joined
- 3 Nov 2013
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- Manchester City
I have very recent experience of this - see attached.
I parked this hired campervan, and paid using the app I had already installed on my phone. Unfortunately, only my car was registered on the app, and I forgot to change this to the campervan when I parked. I ended up with a £100 fine as a consequence, reduced to £60 if paid promptly.
Using the appeal form on their website, I explained what had happened. They rejected the appeal, saying it was my fault, but reduced the payable amount to £20, which in effect covered their admin charges. I thought this was a very fair outcome, since I caused them those admin costs, so I paid the £20. All resolved within 24 hours of me getting the notification.
So, yes, I would appeal. I found Initial Parking to be very reasonable when the circumstances were explained to them.
thanks for that just sent in an appeal, fingers crossed !