stonerblue
Well-Known Member
scorer said:A spokesman for City said: "The club can confirm three men were identified smoking in the men’s toilets by two separate stewards during the Sunderland game. The men received a three-match ban in accordance with our strict policy concerning smoking."
This is astounding, absolutely shocking.
City do need to focus on customer service and look to deliver a better experience. It's not as if this is the first case of it's kind.
A far more appropriate resonse may have been.
If there has been a mis-identifiaction and this can be proven then we will re-open the enquiry.
Bang on scorer.
The club statement reminds me of a disgraced MP flatly denying any wrongdoing whilst stood at the gates of his country retreat, dutiful wife at his side.