Queues

I don't think it was that as I didn't see any stewards redirecting people to go elsewhere. M1 was back to its huge queue worst and it seemed to me more of a result of slow searches by the stewards. M1 is never good and it's frustrating to see no queue at M2 for the lower levels.
Posted this yesterday in the Pre-match thread.....



Be aware entering SS3 M1 & M2.

There's new barriers up and the guy directed me to M1 rather than M2, being half asleep I didn't pay any attention and had a tense 5 mins with the 'help you guys' until we all realised is wasn't at M2.

Could have been much worse nearer kick off when busy.



Don't know if he was still active nearer kick-off but he could have caused untold issues.
 
Queues were longer at K turnstile for this game than the Norwich game but I think that might have been due to the KO time? Anyway I got in at the turnstile first time no problem. I saw one problem with a paper ticket that would not scan. It was the right turnstile too.
 
Fuck knows what it’ll be like for night games. People have to turn up close to kick off because that’s the earliest they can get there after work.
 


Maybe a daft question, but why do people wait until so late before trying to get into the ground?

Maybe the kick off time, they didn’t last week. That said I watched on tv and looked at the stands at kick off and they looked pretty full, so not convinced that was 5 minutes before kick off. Doesn’t seem much agitation either.
 
Fuck knows what it’ll be like for night games. People have to turn up close to kick off because that’s the earliest they can get there after work.
It was ridiculous yesterday I thought the Norwich game was too good to be true. Arrived at 12ish and missed kick off and there was hundreds still behind us. This with away fans walking past getting mouthy is a joke.
 
Queues were longer at K turnstile for this game than the Norwich game but I think that might have been due to the KO time? Anyway I got in at the turnstile first time no problem. I saw one problem with a paper ticket that would not scan. It was the right turnstile too.
I think it was the same all over the ground. The new system worked better than expected against Norwich so people arrived later yesterday. That could have been due to the KO time as you say.
Things will settle down but not for a couple more months.
One thing I noticed is that the speed of searching at our place is still slower than I remember at away games from a couple of seasons ago.
 


Maybe a daft question, but why do people wait until so late before trying to get into the ground?

I started queuing to get in at 12:05 and got to my seat a few seconds before kick off. There were a couple of hundred behind me when I was entering the turnstile. (N1)
 


Maybe a daft question, but why do people wait until so late before trying to get into the ground?
I was there half an hour before and it was as bad as it has ever been so I'm not surprised it was still mad five minutes before.
Last week was fine though.
 
I came in at entrance T and witnessed mostly people unable to handle the new technology. I work day to day with this type of stuff and most people either do not have the app open, face the LCD screen towards the reader or just wave it at the reader. The NFC chip in your phone is on the rear and it takes a second or two to work. I watched one guy for a whole two minutes trying to get in, the staff couldn't help him either. In the end they asked him to step aside so others could get in, all to see him repeat the process a few minutes later. I would like to think City would have tested this extensively with the public before implementing it, I would recommend at least 30% more turnstiles would be required to match the speed you could get in with a seasoncard. There's nothing wrong with the technology as long as you know how to use it, if you don't it can be a nightmare!
 
I started queuing to get in at 12:05 and got to my seat a few seconds before kick off. There were a couple of hundred behind me when I was entering the turnstile. (N1)
To be honest anyone turning up with less than 20-30 min before kick off at any ground these days are asking for trouble, those days of wondering up 10 minutes early are over, even without mobile ticketing security checks take longer.
Maybe the fact so many got there early for Norwich and got in okay made them complacent.
 
Missed the first goal. Not moaning, left the pub late.

Bet there was loads of people who had paid £50 plus for tickets yesterday doing a game for the first time who were stuck outside.

Off the pitch I dont think they give a fcuk honestly, if they did it would get sorted.
 
Last week if you turned up in the last half hour you walked straight in as most turned up early. Did not happen this week as most turned up 30-40 mins before kick off.

The 'here to help' stewards walking the line said nothing to people with rucksacks who they saw queue for 20 mins and then get refused causing blockages.

The restricting bar and food sales in the ground to smaller half time slots meant the queues were horrific again and more people missed the football. The club hasn't got a clue.
 
My nfc hasn't worked on both matches now
Best thing to do is use the barcode.
But only open the barcode when you are right at the turnstiles as the code doesn't last too long and you have to close it and re open it again to generate a new barcode
 
Arrived at 11:45 at B. Strolled to security and then went straight to turnstile and straight in. Whole process from start of barriers to enter stadium took 3 minutes. My tip is to arrive 45 mins before kickoff - no queues and no queues at the bar either. My other tip is to look for anyone in front of you with a paper ticket and go to another turnstile
 
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