Gundog’s Gundog
Well-Known Member
- Joined
- 6 Apr 2021
- Messages
- 1,182
- Team supported
- City
I feel their pain, I was checking my email from last night at midnight to today when we kicked off. Who knows why the fuck a multi billion pound organisation can’t email their most loyal customers to inform them of important news - it shouldn’t happen but that’s part of the charm of the old City we grew up with so for me I take it as a chance to reminisce about the old days.I think your missing the point. Many people haven’t known for the last few hours whether they have a ticket or not. It’s only when it got so late in the day that they are assuming they don’t. The club said today they were notifying people either way and they haven’t. Dress it up however you like but it’s fucking poor and would not have taken much.
At the very least they could have sent a generic email to say we’ve now concluded the ballot, people have been notified that they have been successful or if they are on the reserve list but if you haven’t received one of those emails then unfortunately you weren’t successful.
I’d rather we were brilliant at pretty much everything else and rubbish at customer service than the other way round