Season ticket payments - refunds/credits due by June 19th

[lancs blue]

So am I right in saying if you do nothing the club will automatically pay you what's due?
You only contact them if you want the amount taken off next seasons card?

Taken from the club's email:

Should you wish to opt in to the credit option, contact Supporter Services on +44 (0)161 444 1894 (option 1, option 2) no later than 5pm, Friday 22nd May 2020.

If we do not hear from you, we will proceed with the refund process as detailed below with a view to ensuring that all refunds have been processed no later than Friday 19th June 2020. Please note that with the exception of those on Direct Debit who will receive a bulk refund, matches have to be processed individually so will show as multiple transactions on your account.

 

[Jung the foreman]

So am I right in saying if you do nothing the club will automatically pay you what's due?
You only contact them if you want the amount taken off next seasons card?

Yes

 

[Tim of the Oak]

I think they are using the wrong mailing list sometimes because if I get a receipt for buying off them I should get a receipt or notification for the refund. Not even sure that should be an option to turn on/off tbh. Not a big issue though.

I received my first email about tickets in a couple of years (yesterday) after providing a new email address to Supporter Services. City’s system can’t seem to cope if of you use the same email address for Supporters Club Tickets.

 

[Tim of the Oak]

So am I right in saying if you do nothing the club will automatically pay you what's due?
You only contact them if you want the amount taken off next seasons card?

Unless you are in 93.20 where City say the default is a credit off next season’s season card (although individual tickets purchased are auto refunded).

 

[Rammy Blue]

I take it no one has had the season ticket refund as yet?

 

[Norbiton]

I take it no one has had the season ticket refund as yet?

Not yet, got the refund for Real Madrid tickets yesterday.

 

[Rammy Blue]

Not yet, got the refund for Real Madrid tickets yesterday.

Yeah, same.

 

[Exeter Blue I am here]

I take it no one has had the season ticket refund as yet?

Nope, same as you mate. Madrid tickets only

 

[SPIDERBOY]

Unless you are in 93.20 where City say the default is a credit off next season’s season card (although individual tickets purchased are auto refunded).

I'm in 93:20 Tim,just had an email saying i can have it knocked off next season or it can be refunded back to my account.

 

[M18CTID]

I don’t appear to have received a refund on my Madrid ticket yet. Anyone else still waiting?