Season Tickets - 2023/24

I don't like the way they badger you via email to sell your ticket for a game, is it perhaps that they can then sell it on at an inflated price?
Of course it is. It’s an extra £20-£30 for them for every seat resold plus the tourist spend at the shops and food & drink outlets. Probably adds up to an average of £50 extra per resold seat, and a lot more for the big games where they sell it as part of a hospitality package for £200+.
 
I don't like the way they badger you via email to sell your ticket for a game, is it perhaps that they can then sell it on at an inflated price?

It’s a poor thing to criticise them on for me. Yeah, they’ll make a few quid re-selling it. But I honestly don’t understand why that concerns people.

But whatever their motives are, a full refund on an unwanted ticket is something you’ll struggle to find on offer at many other places, football or otherwise.
 
If you’re still struggling, I have a suggestion…

Don’t open up the Apple Wallet for this bit^

Go to Settings on your phone and go to the Apple Wallet section and have Hide Expired ‘greened’ (for want of a better word)

View attachment 91493

I’m not sure if it will definitely solve your problem, but it might do!
Thanks for the reply but yes I’ve been there and done that but it doesn’t make any difference, it still goes missing and doesn’t go in ‘ viewed expired passes ‘
Cheers anyway.
 
I’ve got four season tickets on my phone for me and the kids.

Every day or two my daughter’s regresses back to the Villa game in February. I do a manual update and it shows the correct game again. Then within 48 hours goes back. It’s been doing this for six months.

So long as I do the update the afternoon of the game it’s fine. But can’t quite work out why it’s decided to live in the past.
 
I’ve got four season tickets on my phone for me and the kids.

Every day or two my daughter’s regresses back to the Villa game in February. I do a manual update and it shows the correct game again. Then within 48 hours goes back. It’s been doing this for six months.

So long as I do the update the afternoon of the game it’s fine. But can’t quite work out why it’s decided to live in the past.
Does your daughter's ticket always show as season 2023-24? If so then it doesn't matter what game is showing. The access code doesn't change from game to game and the fixture showing is just cosmetic / for information.
 
Does your daughter's ticket always show as season 2023-24? If so then it doesn't matter what game is showing. The access code doesn't change from game to game and the fixture showing is just cosmetic / for information.
Nope, it goes back to 2022/23 as it’s just done it again this morning.

I get a message flashing up on my phone saying “this pass was updated on 28 January” and it shows 2022/3 and Aston Villa on 12 February.

Inevitably I’ll do a manual update it’ll go back to this season again and inevitably within 48 hours it’ll go back in time.
 
Nope, it goes back to 2022/23 as it’s just done it again this morning.

I get a message flashing up on my phone saying “this pass was updated on 28 January” and it shows 2022/3 and Aston Villa on 12 February.

Inevitably I’ll do a manual update it’ll go back to this season again and inevitably within 48 hours it’ll go back in time.
Looks like the dreaded call to supporter services :(
 
Help requested please!! I’ve got my Fulham tickets downloaded into my apple wallet but there’s no QR code or barcode on them. It just says “hold near reader”. I can’t recall them being like this before. What is the machine supposed to read when I get to the turnstile???!
 
Help requested please!! I’ve got my Fulham tickets downloaded into my apple wallet but there’s no QR code or barcode on them. It just says “hold near reader”. I can’t recall them being like this before. What is the machine supposed to read when I get to the turnstile???!
Have a look at the three little dots top right ... and Pass Details and it should show the the details and a QR Code at the bottom, if you prefer that method.
Otherwise when your iPhone Hold Near Reader, the gate should spin and let you in.
 

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