i have selected print at home but nothing at all as appeared on manage season card that says print at home! shambolic !Have you selected the option for Print at Home from within Manage Seasoncard, and if yes, have you logged into your account to see if you're able to print it from there. I know the club has said they'll send an email when the PAH is available but it might well be anyway.
Correct, you have to ring them up and ask for them to send you an email to print at home.
A match day card holder cannot have print at home set up on their account, only season card holders have that as a default option (the system won't allow for it)
Matchday card holders can print the URL email you telephone request a week before each game you have purchased for, or ask them to send your ticket in the post.
They printed on physical tickets for me today for both Norwich and Arsenal.
we have 2 season tickets but still not had any print at home emails and nothing on the account ! i have been getting a few download your mobile ticket emails and the one about stadium rules but thats all! had enough of it now!Correct, you have to ring them up and ask for them to send you an email to print at home.
A match day card holder cannot have print at home set up on their account, only season card holders have that as a default option (the system won't allow for it)
Matchday card holders can print the URL email you telephone request a week before each game you have purchased for, or ask them to send your ticket in the post.
They printed on physical tickets for me today for both Norwich and Arsenal.
we have 2 season tickets but still not had any print at home emails and nothing on the account ! i have been getting a few download your mobile ticket emails and the one about stadium rules but thats all! had enough of it now!
Can it get much more convoluted than buying a ticket online then ringing the club to get them to send you an email to allow you to access the very thing you’ve already bought online from them?I am a match day card holder this season and even though I requested print at home last week over the phone, the person didn't action it or send me the supposed URL link.
It was only today I found out I will have to ring the club each time to request an email or the tickets being sent in the post seven days before games.
Not sure with regards your season card, but sounds very similar in terms of you waiting for an email that was never coming.
Try and relax tonight, if you can get to the ground tomorrow or early before the match, the staff at the ticket office are proper operators, mainly City fans, who, unlike these stupid pricks the club outsourced to, are very helpful and very apologetic.
If nothing else, they will sort it there and then.
I completely get the stress aspect, which is another reason why I wanted print at home this season, to avoid all this shit.
i have done everything as requested selected print at home for both season tickets and have been getting loads of other emails sent to me apart from the one i want ffs! i wont be able to get to the ground tomorrow and my daughter who has the second season ticket is working until 12 on saturday ! i will be lucky to get to the ground before 1 pm! i could go away for the weekend tomorrow and have lost the appetite for even going to the match now! its just the buggers have got my money lol!I am a match day card holder this season and even though I requested print at home last week over the phone, the person didn't action it or send me the supposed URL link.
It was only today I found out I will have to ring the club each time to request an email or the tickets being sent in the post seven days before games.
Not sure with regards your season card, but sounds very similar in terms of you waiting for an email that was never coming.
Try and relax tonight, if you can get to the ground tomorrow or early before the match, the staff at the ticket office are proper operators, mainly City fans, who, unlike these stupid pricks the club outsourced to, are very helpful and very apologetic.
If nothing else, they will sort it there and then.
I completely get the stress aspect, which is another reason why I wanted print at home this season, to avoid all this shit.
Thanks very much. I printed the attachment with the later email. All the bestTry just clicking on it. Hopefully a other box then pops up
You'll have to scan him in at his stand and then go to yours.....****ADVICE NEEDED*****
Received my seasoncard ticket and printed it off - brilliant & no problem.
I have bought my brother (not a member) 2 tickets & also requested print at home.
Received an e-mail asking me to download the tickets on my phone to Google pay etc….
Tried to call the club but been on hold for 1hr 45mins and gave up!
How can he use my phone if were in different stands the idiots!