My 78 year old mum's print at home ticket didn't work either, she had to wait and someone in charge finally got her in using their plastic card. Please post any response you get from city, she's already worrying about the next match.Both mine and my mates PAH tickets did not work at the turnstile, had to be let in by a card carrying steward. Were both over 65, so wondering if they have only activated the adult tickets. Will email the club on Monday as I don't want to be looking round for a steward with an access card every game.
Could be your printer. Go to maintenance and clean ink heads and alinement check. Anything a little bit out when printing QR codes would cause problems. Best of luck.Both mine and my mates PAH tickets did not work at the turnstile, had to be let in by a card carrying steward. Were both over 65, so wondering if they have only activated the adult tickets. Will email the club on Monday as I don't want to be looking round for a steward with an access card every game.
Sent via your City account.A bit of advice please, ordered two tickets online for the Arsenal game a couple of weeks ago. Nothing arrived via email yet from the club, do they send an email with tickets on to scan at the turnstile, totally clueless as to the process. Any help would be welcome, thanks!
Cheers mateSent via your City account.
Same here. I’m assuming it’s too early.Sorry guys, I'm only up to page 10. Ive added a friends and family member but cant transfer my sons arsenal ticket. Is it to early to transfer even though its less than a week away. Cheers in advance.
So much for 100% certainty.I used to have my own IT company and now work on the biggest & most complex digital programmes in the UK.
I also deliberately chose the PAH option because:
(a) I know with 100% certainty that it works. Therefore little risk.
(b) No system changes should have needed to ensure it was workable, therefore little risk.
(c) I know City's record on introducing change to the detriment of the fans. Big risk.
In IT, one of the primary drivers in the implementation of new technology is ensuring you mitigate known and potential risks. City ignored that concept but just about seem to have got away with it yesterday. A lot of that was seemingly down to some excellent contingency planning, so they should be commended for that but they still took an unnecessary risk.
Does your son have his own account supporter number etc?Sorry guys, I'm only up to page 10. Ive added a friends and family member but cant transfer my sons arsenal ticket. Is it to early to transfer even though its less than a week away. Cheers in advance.
The game is listed as being able to transfer but the big button to start the process appears to be inactive.Does your son have his own account supporter number etc?
This is where you need to transfer it from NOT YOUR account.