I can only refer to the Burnley game here - for a few days prior, all league games for me and F&F have been displayed on my account - previously only the upcoming fixture.
On Sunday, as the note stated within 7 days, I requested the ticket, but the e-mail received didn't have the PDF attached.
Monday afternoon I got the e-mail stating the P@H ticket was available, but the wording within the reply with the PDF attached was the same as Sunday's - ticket printed off as a result.
It's a mystery why you seem to have ongoing issues, but, equally annoying - I have similar issues to you with another company (Morrison's) and their digital policies.
Hopefully everyone who requested a physical card, as I did at the start of this, gets a positive result.