Seasoncard - 2021/22

[uwe rosler 28]

Does anyone know what to do regarding dd payments I'm going on my account its telling me to start renewal but then asking for full payment

 

[Tim of the Oak]

Without reading through all these pages, do you have to renew if on DD as when it got to payment it didn’t give me the option of that, yet I have paid that way since it was introduced. I couldn’t add a card either which looks like a problem for others.

I’ve heard that you do t need to do anything atm if you are on DD and the card details the Club hold on you are up to date

 

[Stato]

Has anyone else had problems adding a debit or credit card to their account so they can join the cup schemes? Just won't accept my new credit card details.

same.


also now just getting

Rejected queue number
every fucking time I try and enter my details​

 

[Out on blue 6]

Yes, just got all the way through to paying and it errored. Now when I go back in it saying payment is still being processed but doesn’t allow me to do anything. Stuck in limbo now? Twice this has happened so may end up with 2 direct debits at this rate. Do I try again or just leave it for a good while and try again tomorrow or something? :-/

Exactly the same as me. The 2 seasoncards for me and my lad are stuck in limbo after trying to pay. Can't even log back out at the moment. Almost long for the days of queueing up in the rain outside the North Stand.

 

[BlueMooner123]

Does anyone know what to do regarding dd payments I'm going on my account its telling me to start renewal but then asking for full payment

If you’re setting up a direct debit for the first time, it gives you the option further along the process but be careful, I’ve done this twice and it has errored due to presumably the internet issues that are ongoing

 

[Citizen of Legoland]

Has anyone deferred their season card for next season and if so, how did they manage it. I’m renewing but a mate is thinking of deferring

When you get to the renew page it lists two options Renew (Gold or Platinum or 93:20) or Unsure, for each person you are renewing for. I renewed mine so don't know what happens if you click Unsure but I would expect this is the deferring process.

 

[didsburyblu]

Has anyone deferred their season card for next season and if so, how did they manage it. I’m renewing but a mate is thinking of deferring

Read that if you defer you have to call the club to advise them that is your intention

ONE SEASON DEFERMENT​

Following consultation with City Matters, the Club will be offering an option for supporters to take a one season deferment on their Seasoncard for the 2021/22 season.

Supporters who are unable to attend for the 2021/22 season can defer their Seasoncard until the 2022/23 season.

If this is something you are interested in doing, please contact us on +44 (0)161 444 1894 (Option 6) to speak to a member of the team.

Requests to defer must be submitted to the Club no later than 8pm Wednesday 16th June.

Please note, should you choose to defer, your seat from the 2019/20 season cannot be guaranteed for the 2022/23 season

 

[BlueMooner123]

Exactly the same as me. The 2 seasoncards for me and my lad are stuck in limbo after trying to pay. Can't even log back out at the moment. Almost long for the days of queueing up in the rain outside the North Stand.

Trust city to open online renewals on the day the internet died. Typical city :-)

 

[uwe rosler 28]

If you’re setting up a direct debit for the first time, it gives you the option further along the process but be careful, I’ve done this twice and it has errored due to presumably the internet issues that are ongoing

No had a DD from the start but it's still saying start renewal

 

[mcfcinprague]

Exactly the same as me. The 2 seasoncards for me and my lad are stuck in limbo after trying to pay. Can't even log back out at the moment. Almost long for the days of queueing up in the rain outside the North Stand.

Scoreboard end even :)