Seasoncard - 2021/22

[lancs blue]

Right, it's emptied my basket but I think I'll wait until another day to try again, these guru mediations are a pain!

 

[Mhh1960]

Has anyone else had problems adding a debit or credit card to their account so they can join the cup schemes? Just won't accept my new credit card details.

Yep same issue although i don't understand why my new credit card details aren't logged!!!! They were input for Porto.

 

[lancs blue]

Yep same issue although i don't understand why my new credit card details aren't logged!!!! They were input for Porto.

My existing card details were on the dropdown list.

 

[Corky]

My 19/20 didn’t renew automatically as they claimed I had paid the last payment via debit card. I hadn’t and it was a right faff getting them to sort it out. With the refunds/credits they issued as well it wouldn't surprise me if the system couldn't handle it

There will be 20/25k on auto renewal, I think they will notice if it doesn't work.

 

[Citizen of Legoland]

On the BBC website they are saying there are loads of websites down (incl gov.uk) due to Fastly being down. If you click on Fastly.com you get a Guru Mediation error - so this might suggest there's a bigger issue here if Fastly underpins the payment or seat planner systems.

 

[Phil1]

Just had a message pop up on my phone saying many of the world's biggest websites are down including Reddit and Amazon UK so maybe has something to do with some of the issues people are having?
Or more likely the City website is just its usual waste of time...

 

[lancs blue]

On the BBC website they are saying there are loads of websites down (incl gov.uk) due to Fastly being down. If you click on Fastly.com you get a Guru Mediation error - so this might suggest there's a bigger issue here if Fastly underpins the payment or seat planner systems.

I never trusted the fucking cloud, it was bound to cause a major problem at some point.

 

[Fourinarow]

I was having a few issues with the website trying to renew. Left it for half an hour, went back, had another couple of issues but have now completed my renewal.
Really looking forward to watching the best football in the world again.

 

[paulchapo]

Just had a message pop up on my phone saying many of the world's biggest websites are down including Reddit and Amazon UK so maybe has something to do with some of the issues people are having?
Or more likely the City website is just its usual waste of time...

There appears to be an outage on some major servers......City ruining the internet ha ha

 

[Citizen of Legoland]

I never trusted the fucking cloud, it was bound to cause a major problem at some point.

Well the sun has come out and evaporated it I think. Stupid to put it up there where that could happen.

 

[Invisible Man's Bandage]

I’ve just had a look on my phone and I can renew but it doesn’t show the money they owe me (£80 plus).

 

[OntarioBlue]

Has anyone else had problems adding a debit or credit card to their account so they can join the cup schemes? Just won't accept my new credit card details.

Yep, i am getting all kinds of error messages. A complete shambles. I’m just going to have to wait on the phone.

 

[BlueMooner123]

Has anyone else had problems adding a debit or credit card to their account so they can join the cup schemes? Just won't accept my new credit card details.

Yes, just got all the way through to paying and it errored. Now when I go back in it saying payment is still being processed but doesn’t allow me to do anything. Stuck in limbo now? Twice this has happened so may end up with 2 direct debits at this rate. Do I try again or just leave it for a good while and try again tomorrow or something? :-/

 

[cptaidan88]

Sounds like huge sections of the internet is currently down. I think that explains the error messages when trying to add card details.

Link here

 

[aka blue jambo]

23rd June for relocations

 

[lancs blue]

Well the sun has come out and evaporated it I think. Stupid to put it up there where that could happen.

A lot of those cloud servers supposedly have fault tolerant software to keep them going through serious issues but City fans renewing s/cards has floored them!

 

[Saddleworth2]

Flip only spotted that last line - def wont defer - bit of a shame they cant guarantee your same seat for the season after.

yeah, it's not an option for us either based on that.

 

[lancs blue]

Yes, just got all the way through to paying and it errored. Now when I go back in it saying payment is still being processed but doesn’t allow me to do anything. Stuck in limbo now? Twice this has happened so may end up with 2 direct debits at this rate. Do I try again or just leave it for a good while and try again tomorrow or something? :-/

It should empty your basket after the 20 mins wait time expires but with the wider problems on the net I'd wait until tomorrow.

 

[Millwallawayveteran1988]

Without reading through all these pages, do you have to renew if on DD as when it got to payment it didn’t give me the option of that, yet I have paid that way since it was introduced. I couldn’t add a card either which looks like a problem for others.

 

[Tim of the Oak]

That's the same information they published a few days ago. Nothing new.

While I've been critical of people wanting details before the time the club said they would be announced, everything should have been ready at 10am. There's no excuse for everything not to be up there now.

Has anyone deferred their season card for next season and if so, how did they manage it. I’m renewing but a mate is thinking of deferring