Seasoncard - 2021/22

Saddleworth2 said:
found this on the website

ONE SEASON DEFERMENT​

Following consultation with City Matters, the Club will be offering an option for supporters to take a one season deferment on their Seasoncard for the 2021/22 season.

Supporters who are unable to attend for the 2021/22 season can defer their Seasoncard until the 2022/23 season.

If this is something you are interested in doing, please contact us on +44 (0)161 444 1894 (Option 6) to speak to a member of the team.

Requests to defer must be submitted to the Club no later than 8pm Wednesday 16th June.

Please note, should you choose to defer, your seat from the 2019/20 season cannot be guaranteed for the 2022/23 season.
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Flip only spotted that last line - def wont defer - bit of a shame they cant guarantee your same seat for the season after.
 
Okay for those with the error, it looks like they eventually clear (took about ten minutes so not sure if it's automatic or manual intervention at the back end) and you can try again. Finally managed to do it even though I still got another error. Got the email so can relax.
 
Citizen of Legoland said:
Okay for those with the error, it looks like they eventually clear (took about ten minutes so not sure if it's automatic or manual intervention at the back end) and you can try again. Finally managed to do it even though I still got another error. Got the email so can relax.
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I think it waits until the 20-minute timer expires then empties the basket.
 
I am waiting on the phone but i only want to change my seat. If I renew with my old seat will I be able to change it later ? Someone said earlier there is a window to change seats but I can’t find any info on that

thanks
 
OntarioBlue said:
I am waiting on the phone but i only want to change my seat. If I renew with my old seat will I be able to change it later ? Someone said earlier there is a window to change seats but I can’t find any info on that

thanks
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23 June for relocations apparently
 
OntarioBlue said:
I am waiting on the phone but i only want to change my seat. If I renew with my old seat will I be able to change it later ? Someone said earlier there is a window to change seats but I can’t find any info on that

thanks
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That is exactly how it has worked every year recently, you need to renew first to relocate.
 
OntarioBlue said:
I am waiting on the phone but i only want to change my seat. If I renew with my old seat will I be able to change it later ? Someone said earlier there is a window to change seats but I can’t find any info on that

thanks
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Copied from the OS
When can I relocate to another seat?
If you wish to relocate, you should either renew your existing seat as above or allow your seat to be auto-renewed.
You will then be given the opportunity to relocate from your existing seat on Monday 21st June, either online or by calling Supporter Services on +44 (0)161 444 1894 (Option 6).
 
Corky said:
That is exactly how it has worked every year recently, you need to renew first to relocate.
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Seat Relocations​


If you wish to relocate to a different seat, you need to renew your existing seat first, as above, or allow your seat to be auto-renewed.

You will then be given the opportunity to relocate from your existing seat on Wednesday 23rd June, either online or by calling Supporter Services on +44 (0)161 444 1894 (Option 6).

After we have processed all seat relocations, any remaining seats may be offered to supporters with a Cityzens Official Membership after this date.
 
bladdered said:
Re DD Payers:

If you currently pay for your Seasoncard by Direct Debit and are happy to renew without any changes, you don't need to do anything!
We will renew your 2021/22 Seasoncard for you, on or just after Thursday 17th June, at which point you will receive a confirmation email from the Club.
If you would like to make any changes to your 2021/22 Seasoncard, change between Gold and Platinum or change bank details, you must renew your Seasoncard manually (online or phone) no later than Wednesday 16th June.
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I’m on direct debit but do I trust the ticket office to roll it over automatically without a cock up?
 
leithblue said:
I’m on direct debit but do I trust the ticket office to roll it over automatically without a cock up?
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My 19/20 didn’t renew automatically as they claimed I had paid the last payment via debit card. I hadn’t and it was a right faff getting them to sort it out. With the refunds/credits they issued as well it wouldn't surprise me if the system couldn't handle it
 
Now I can’t pay by credit card, guru meditation error. Wtf does that mean.

you would think that a club as rich as city could empty someone to sort of e-commerce
 
Has anyone else had problems adding a debit or credit card to their account so they can join the cup schemes? Just won't accept my new credit card details.
 
OntarioBlue said:
Now I can’t pay by credit card, guru meditation error. Wtf does that mean.

you would think that a club as rich as city could empty someone to sort of e-commerce
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I've always had a problem with it. I was forced to use my credit card years ago because it would never accept my debit card. Now both are being rejected by this guru fella.
 
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