Seasoncard - 2021/22

[paulchapo]

It's almost like it was timed like this with a few false promises thrown in for good measure.

I have the kit to use the new system but everybody should have had the choice & been made fully aware of what was available/going to happen before the renewal period.

Very shabby from the club.

It crosses the line from shabby to contempt in my opinion. To force your fan/customer base into something the majority don't want, like or deem necessary just shouts doctorial and "You don't matter." In any other business it would be their death knell, but because they know football fans are emotionally attached they take advantage. Whoever is driving these ideas wants sacking with immediate effect. Don't portray the club as holistic and treat your fans as anything but bloody holistic.

 

[BillCarlisle]

I followed your lead……got the Mrs a supporter number….thanks.
however will not link to my F&F, or me to hers = greyed our.
Perhaps City have closed the loophole ?

Try linking when you are both logged on to the tickets page with separate devices at the same time. That worked for me.

 

[city saint]

right just tried logging on with my supporter number and password but says you cant log in with supporter number so sign in with email.so i trys this but now says another account has the same email which is because my grankids season cards are on my email.anyone any idea where i go from here

 

[kippax123]

right just tried logging on with my supporter number and password but says you cant log in with supporter number so sign in with email.so i trys this but now says another account has the same email which is because my grankids season cards are on my email.anyone any idea where i go from here

I got this message as I was logged on my phone and my laptop at the same time . I just unlogged on both and then logged on my laptop and it it was fine. Good luck

 

[blue44]

It crosses the line from shabby to contempt in my opinion. To force your fan/customer base into something the majority don't want, like or deem necessary just shouts doctorial and "You don't matter." In any other business it would be their death knell, but because they know football fans are emotionally attached they take advantage. Whoever is driving these ideas wants sacking with immediate effect. Don't portray the club as holistic and treat your fans as anything but bloody holistic.

well
iv fucked off all cup schemes for this season now,and the nippers,he's upset and me too but there you go
the emotional attachment is wearing thin for me now.
they will lose many tickets i buy for cup games and champs league games too for family and friends

 

[city saint]

I got this message as I was logged on my phone and my laptop at the same time . I just unlogged on both and then logged on my laptop and it it was fine. Good luck

Just tried it but saying the same telling me to ring customer service

 

[BillCarlisle]

Just tried it but saying the same telling me to ring customer service

I came across this issue. Seems that the system can only accommodate one supporter number per email address. We used to be able to log in with Supporter Number, now it's email address. Little use if, as with me & Mrs Bill, you share one. Fortunately we can use her business email but otherwise we would have been scuppered. Why on earth have they changed this ?? Yet another hoop for us all to jump through. What a shit organisation this is turning into. Customer Care is non-existent.

 

[bobbyowenquiff]

It crosses the line from shabby to contempt in my opinion. To force your fan/customer base into something the majority don't want, like or deem necessary just shouts doctorial and "You don't matter." In any other business it would be their death knell, but because they know football fans are emotionally attached they take advantage. Whoever is driving these ideas wants sacking with immediate effect. Don't portray the club as holistic and treat your fans as anything but bloody holistic.

Personally I will upgrade my smartphone and use the new system (assuming it works better than the Everton farce) but that's not the point. This should have been phased in over a period of time and proper help and courtesy should be given to people who have followed this club for decades.
The customer services at City has progressively got worse in the last decade. They have treated our most loyal fans with no respect. I predict the impact will be seen in a half empty stadium for the opening match then there will be a forced U-turn by the club. This whole saga, coupled with our flirtation with the ESL, has left a sour taste in my mouth.

 

[jazzy]

It crosses the line from shabby to contempt in my opinion. To force your fan/customer base into something the majority don't want, like or deem necessary just shouts doctorial and "You don't matter." In any other business it would be their death knell, but because they know football fans are emotionally attached they take advantage. Whoever is driving these ideas wants sacking with immediate effect. Don't portray the club as holistic and treat your fans as anything but bloody holistic.

Not sure why you think your in the majority, I like many others have no issues with this . I have not asked every season ticket holder so I won't claim to be in the majority , but I suspect I am

 

[Dave Ewing's Back 'eader]

well
iv fucked off all cup schemes for this season now,and the nippers,he's upset and me too but there you go
the emotional attachment is wearing thin for me now.
they will lose many tickets i buy for cup games and champs league games too for family and friends

The thing about 'emotional attachment' is that it is quite fragile, it's not robust. Fans, myself included, are probably more subject to inertia as much as emotion, and it wouldn't take an earthquake for both emotion and inertia to start to crumble.