Seasoncard - 2021/22

[55yr old teenager]

No. It doesn't need WiFi or a mobile signal. It just transmits from your phone to the reader using Near Field Communication. Or doesn't.

Great news is that soon we shouldn't have to rely on remembering our phones, our phones working properly, being charged, the readers working, etc.

Apparently they can do this stuff on a credit card sized piece of plastic with a chip in it. Hopefully phonrs are just a stopgap & they'll be able to roll these cards out next season.

Thanks, that puts my mind at rest.

 

[Eccles Blue]

No. It doesn't need WiFi or a mobile signal. It just transmits from your phone to the reader using Near Field Communication. Or doesn't.

Great news is that soon we shouldn't have to rely on remembering our phones, our phones working properly, being charged, the readers working, etc.

Apparently they can do this stuff on a credit card sized piece of plastic with a chip in it. Hopefully phonrs are just a stopgap & they'll be able to roll these cards out next season.

Do I detect a slight, very slight touch of sarcasm in that last paragraph there PB? :-)

 

[Rammy Blue]

I was interested in this as I have a season ticket with my dad, who is getting on and can't make every game.

Previously if he wasn't going I could just ring up and upgrade the ticket from over 65 to full adult (it was briefly possible to do this online, but that didn't last long).

I contacted supporter services on Twitter and asked them the following:

Under the mobile ticket system, what happens if I want someone to use my ticket for a particular game and they are not a Citizen member?

Hi Ian, The person you are forwarding the ticket on to needs to meet the criteria in place for the actual game. For example, if you want to forward over Everton, Liverpool or Man Utd they need to be a Cityzen Matchday member and have attended three previous PL games. If it is for a game that is on general sale, and doesn't have a sales criteria attached, you can just add the person to your friends and family and you can forward it over. Hope this helps!

This is an automated response as when I emphasised the point about them not being a Matchday member, they just sent the same response.

It does seem that you can register and get a supporter number without paying for membership though using the process above.

Fuck me, that’s ridiculous. Since when has it been their fucking business who uses our ticket that WE have paid for. Fuck me this club does my head in at times.

 

[Rammy Blue]

Thanks for your reply COL.

Just downloaded SC to spare old iPhone 7 with no SIM card at mo. (It’s in an even older phone).

SC is now in the wallet of both my iPhone 12 and iPhone 7. Both say same seat, ticket for Norwich, hold near scanner.
I would think it will work for whichever one is scanned first.
Hopefully it will work on either phone (once for each match of course).

I’ve set iPhone 7 to allow access to wallet when locked Via settings>Wallet & Apple Pay
Apple Cash toggle: OFF

Allow Access When Locked
Double Click Home Button: ON

(Note SC is only card in wallet)

As I’ve got a passcode on the phone hopefully I can give the old phone out to friends to use for access who don’t have a Cityzens card (so can’t go on friends and family) safe in the knowledge that they can’t access the phone but just need to double click the home button to open the wallet if the system doesn’t do it automatically (or if They want to look at it to check entrance or seat number).

Also, with no SIM card in and phone locked they have to connect to my wi-fi to load next game, which could both help or hinder.

I’ll be interested to know if this works, I’ve got a drawer full of old iPhones.

 

[Prestwich_Blue]

NFC is relaible, there's not really any reason to doubt it working,

It's City, so there's one very good reason!

 

[Prestwich_Blue]

I was on auto renewal and got the confirmation that it has been renewed. I went on to my account which said it has been deffered.
After calling on friday (on hold for an hour) i got told someone from supporter services will call me back.
Just called again today to be told my seat in 115 has been sold for some games and i cannot have it back this season but i can move block to 116 or 117. Why do they think i would be happy just to have a random seat allocated for the season away from my mates.
The women said she has very limited acsess to seating and someone from supporter services will call me to sort the situation out, im not holding my beath on that happening.

I've sent you a message mate. No way should you lose your seat because of their incompetence. I'll do my very best to get it returned to you.

 

[Rammy Blue]

I'm not convinced it will work because doing what you did opens up the path to ticket touting. What I would expect happens when you download each time is that it embeds a new code within the pass and that same code gets sent up to Google so that there's a match up when you reach the turnstile. The older downloads could have different codes so you won't get in. I may be wrong but I'd still advise just setting up a free supporter account and associated gmail and then pass your ticket (details not yet advised to us) onto that supporter via your second phone when you can't attend.

You don't need a Cityzen's card, just a supporter account which is free.

Ooooooh, I like that idea.

 

[Rammy Blue]

Shouldn't be a surprise, every new credit/debit card already has this.



NFC is relaible, there's not really any reason to doubt it working, given the UK has between 600m and 1Billion contactless transactions a month.

I think you missed the sarcasm in PB’s post….

 

[knuckles]

No. It doesn't need WiFi or a mobile signal. It just transmits from your phone to the reader using Near Field Communication. Or doesn't.

Great news is that soon we shouldn't have to rely on remembering our phones, our phones working properly, being charged, the readers working, etc.

Apparently they can do this stuff on a credit card sized piece of plastic with a chip in it. Hopefully phonrs are just a stopgap & they'll be able to roll these cards out next season.

I'm all for change and improving how we do things, but after spending the last 2 hours setting this fkn thing up with virtually zero support from the club has really got me annoyed. Very poor show City.

 

[ysmsa]

No. It doesn't need WiFi or a mobile signal. It just transmits from your phone to the reader using Near Field Communication. Or doesn't.

Great news is that soon we shouldn't have to rely on remembering our phones, our phones working properly, being charged, the readers working, etc.

Apparently they can do this stuff on a credit card sized piece of plastic with a chip in it. Hopefully phonrs are just a stopgap & they'll be able to roll these cards out next season.

Until they run out of chips!