Seasoncard - 2021/22

My partners 85 year old nana, who doesn’t have a new mobile (got quite an old phone) and struggles to access the internet has been told to go to the ticket office to sort out her ticket.

main issue is that she can’t walk that well and gets a coach (arrives 30 minutes before the game) to the other side of the ground…. Bit of a nightmare to try and sort this out. I’d bet with our older fan base lots of fans won’t have easy access to tickets. Gonna be lots of missing fans

bit of a shambles this
 
The others have to log on using there own e mail address registered with club
But the other ticket holder isn’t registered? He signed up tonight but it’s given him a different supporter number
 
My partners 85 year old nana, who doesn’t have a new mobile (got quite an old phone) and struggles to access the internet has been told to go to the ticket office to sort out her ticket.

main issue is that she can’t walk that well and gets a coach (arrives 30 minutes before the game) to the other side of the ground…. Bit of a nightmare to try and sort this out. I’d bet with our older fan base lots of fans won’t have easy access to tickets. Gonna be lots of missing fans

bit of a shambles this
I’d be giving them a call and see if a family member can go down and sort it out for the lady.
Absolute nonsense this!
 
When the Grealish unveiling was on there was hubs set up around the ground to help with any issues regarding loading season tickets. I was told they will be there on match days. I can't imagine the queues. I'm definitely turning up a good few hours before kick off.
 
I happen to live in a real world where knowledge is power. Why you think the UK government is pushing for a cashless society, it isn't to stop bank robberies by the way.
Do you not see how City could use info from the club shop, the bar, car parking and the tickets you buy to target the rich/big spenders and ignore those that don't spend?
I doubt it is knowledge to believe that the government has this grand plan to control everyone with debit or credit cards, to me that is misinformation or delusion. Why can’t they use id card or drivers license or you believe the government use those already ?

Even if city or whatever club that is going cashless track the customers card details (which I doubt personally) and reward the high spenders, is that not fair ? Using a card doesn’t mean it has your details by the way, some people use prepaid cards. So people who have conspiracy theories can always buy prepaid cards.


And going cashless definitely has its benefits, no need to look for change, city don’t get fake notes and the transaction is fast.
 
Nope. Still gives me the option for mine but not the other, it’s greyed out
You need to register an account for her on mancity.com
Register using her email address.
Ensure the supporter number found during registration matches her actual number.
An automated mail from City will be sent to the email address used for registration if successful.
Once the account is created, fully log out of it.
If you want her ticket on your phone, log in to HER account on YOUR phone & download to your wallet as you did yours.
If she wants it on her phone, ask her to log in to her account on HER phone and add to her wallet.
This should work …hopefully. Good luck.
 

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