Seasoncard - 2021/22

You can manually update you e-ticket
In Wallet
Hit the 3dots, top right
Pull down the screen
Notification shown that the ticket has been updated
Back to ticket
Update complete
I have a Samsung android and have Google pay when I press those 3 buttons the only option I am given is delete re the Norwich ticket. I have tried Chrome as well.........
 
I have a Samsung android and have Google pay when I press those 3 buttons the only option I am given is delete re the Norwich ticket. I have tried Chrome as well.........
Sorry never had a Android so cant help from expierence, did you try "pulling the screen down"
I had a look around the web and couldn't see anything I'm sure it will update eventually
On an iPhone you get a number of options, other than delete, maybe its elsewhere on Google Pay?
 
Sorry never had a Android so cant help from expierence, did you try "pulling the screen down"
I had a look around the web and couldn't see anything I'm sure it will update eventually
On an iPhone you get a number of options, other than delete, maybe its elsewhere on Google Pay?
No, you just have to wait for City to push the change through or re-download the seasoncard (but that isn't really necessary).
 
What are supporter services doing!!

how difficult can it be to speak with somebody in customer services. This is ridiculous. Over a week & still can’t resolve my issue.

the automated telephone bollox just keeps repeating itself even when I select a number. Twitter help just says call supporter services. around & around we go.

do we even have a customer services ?
 
Out of interest, I had deleted my SC from my wallet (iPhone) the other day and re-downloaded it to show the Arsenal game. I have just received a notification that my wallet has been updated so it looks like it would have happened automatically anyway.
 
The information on my ticket is still showing City v Norwich, will it automatically update to the Arsenal game or do I need to do something, cheers in advance.
It's finally updated to the Arsenal game but still showing the date as August 21st, 3pm kick off?
 

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