Seasoncard - 2021/22

[blue61]

Mine was also still showing Southampton until i saw your post.
I got it to change to Burnley in about half the time it took you to write your comment and without needing to speak to anyone.
They are correct. If it doesn't change until 12pm on the day of the game, it's not a problem because you can't use it until then anyway.

Well done you! Mine doesn't change when adding it back to the wallet

 

[BlueSkyBlue]

Perhaps a stupid question on my part....but has anyone else NOT been charged for their season ticket.

I've had none of the normal emails or texts saying payment hasn't gone through and my bank have confirmed the DD is set up but they have not requested any payments (Club have confirmed this) but they have taken money for the cup schemes from card without issues. (i know DD and card auths are different)

Despite me calling them 4 times and being promised a call back they still haven't taken any money from me? (also 6 emails and 20+ tweets, no response)

 

[shnaghaicityfish]

Perhaps a stupid question on my part....but has anyone else NOT been charged for their season ticket.

I've had none of the normal emails or texts saying payment hasn't gone through and my bank have confirmed the DD is set up but they have not requested any payments (Club have confirmed this) but they have taken money for the cup schemes from card without issues. (i know DD and card auths are different)

Despite me calling them 4 times and being promised a call back they still haven't taken any money from me? (also 6 emails and 20+ tweets, no response)

Yeah they weren’t taking my DDs either but were threatening to cancel the cards. Tried all forms of comms (Twitter, email, phone) only got resolved when I complained to a guy from hospitality I’d dealt with in the past

 

[blue b4 the moon]

Just set Mrs Moon up as she's going to do the Burnley game as my lad can't make it, account showing but no supporters number after 15 mins....for those who have done this before, does it take hours/overnight to update & show one?

***Edit, it's showing now.***

 

[hobbsisablue]

Trying to transfer ticket for Burnley game to my mate who is in my Friends & Family. After I select the ticket the Transfer Now button is disabled. It also states I cannot transfer until 2 weeks before the game. Any ideas?

 

[UUJblue]

anyone have the link to create membership/supporter numbers to be able to transfer tickets to...

you can do this without signing up to the £35 scheme correct?

Thanks

 

[Thebigbluehouse]

Trying to transfer ticket for Burnley game to my mate who is in my Friends & Family. After I select the ticket the Transfer Now button is disabled. It also states I cannot transfer until 2 weeks before the game. Any ideas?

I had the same problem, even thou we were in the transfer window given by the club. Tried all sorts, laptop, phone and then out of the blue it worked. No idea how it eventually worked. I think your waiting for someone at the club to press the big refresh button. Check on Thursday, thats when he comes in.

 

[kinkyblue]

Trying to transfer ticket for Burnley game to my mate who is in my Friends & Family. After I select the ticket the Transfer Now button is disabled. It also states I cannot transfer until 2 weeks before the game. Any ideas?

Exactly same here

 

[Cons Dad]

Exactly same here

hobbsisablue said:
Trying to transfer ticket for Burnley game to my mate who is in my Friends & Family. After I select the ticket the Transfer Now button is disabled. It also states I cannot transfer until 2 weeks before the game. Any ideas?

I had the same response until this afternoon, went into my ticketing account & was able to transfer to my son , so hopefully you should be able to transfer now !

 

[hobbsisablue]

Yep its working now