Seasoncard - 2021/22

My partners 85 year old nana, who doesn’t have a new mobile (got quite an old phone) and struggles to access the internet has been told to go to the ticket office to sort out her ticket.

main issue is that she can’t walk that well and gets a coach (arrives 30 minutes before the game) to the other side of the ground…. Bit of a nightmare to try and sort this out. I’d bet with our older fan base lots of fans won’t have easy access to tickets. Gonna be lots of missing fans

bit of a shambles this
 
Cheadle_hulmeBlue said:
My partners 85 year old nana, who doesn’t have a new mobile (got quite an old phone) and struggles to access the internet has been told to go to the ticket office to sort out her ticket.

main issue is that she can’t walk that well and gets a coach (arrives 30 minutes before the game) to the other side of the ground…. Bit of a nightmare to try and sort this out. I’d bet with our older fan base lots of fans won’t have easy access to tickets. Gonna be lots of missing fans

bit of a shambles this
Click to expand...
I’d be giving them a call and see if a family member can go down and sort it out for the lady.
Absolute nonsense this!
 
When the Grealish unveiling was on there was hubs set up around the ground to help with any issues regarding loading season tickets. I was told they will be there on match days. I can't imagine the queues. I'm definitely turning up a good few hours before kick off.
 
Blue Mist said:
I happen to live in a real world where knowledge is power. Why you think the UK government is pushing for a cashless society, it isn't to stop bank robberies by the way.
Do you not see how City could use info from the club shop, the bar, car parking and the tickets you buy to target the rich/big spenders and ignore those that don't spend?
Click to expand...
I doubt it is knowledge to believe that the government has this grand plan to control everyone with debit or credit cards, to me that is misinformation or delusion. Why can’t they use id card or drivers license or you believe the government use those already ?

Even if city or whatever club that is going cashless track the customers card details (which I doubt personally) and reward the high spenders, is that not fair ? Using a card doesn’t mean it has your details by the way, some people use prepaid cards. So people who have conspiracy theories can always buy prepaid cards.


And going cashless definitely has its benefits, no need to look for change, city don’t get fake notes and the transaction is fast.
 
TINY said:
Nope. Still gives me the option for mine but not the other, it’s greyed out
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You need to register an account for her on mancity.com
Register using her email address.
Ensure the supporter number found during registration matches her actual number.
An automated mail from City will be sent to the email address used for registration if successful.
Once the account is created, fully log out of it.
If you want her ticket on your phone, log in to HER account on YOUR phone & download to your wallet as you did yours.
If she wants it on her phone, ask her to log in to her account on HER phone and add to her wallet.
This should work …hopefully. Good luck.
 
Well I have been able to get the season ticket into a wallet but - I have no barcode! So I’m thinking that’s fek all use !!
 
yeseye said:
Assuming your iPhone is 7 or later.
Any phone prior to this will not automatically work without an additional app that has to be downloaded .
A few will get caught out by this as people are pulling out years old phones out of a dusty drawer and hoping to use them.
Click to expand...
I have an I phone 6s- I have managed to put the season ticket in Apple Pay wallet - however I have no dynamic code? Help!!
 
M147WN said:
You need to register an account for her on mancity.com
Register using her email address.
Ensure the supporter number found during registration matches her actual number.
An automated mail from City will be sent to the email address used for registration if successful.
Once the account is created, fully log out of it.
If you want her ticket on your phone, log in to HER account on YOUR phone & download to your wallet as you did yours.
If she wants it on her phone, ask her to log in to her account on HER phone and add to her wallet.
This should work …hopefully. Good luck.
Click to expand...
Thanks mate. I’ve registered an account in her name, entered her details but it gave her a completely different supporter number to the one she’s always had
 
TINY said:
Thanks mate. I’ve registered an account in her name, entered her details but it gave her a completely different supporter number to the one she’s always had
Click to expand...
put her supporter number in an click on forgotten password
 
TINY said:
Thanks mate. I’ve registered an account in her name, entered her details but it gave her a completely different supporter number to the one she’s always had
Click to expand...
As city saint says below i think it requires a 'password reset' via 'forgotten password'.
Failing this it's the dreaded call to supporter services as the registration process clearly fails to recognize her as an existing season ticket holder & thinks she's an individual without a supporter number (non season ticket or Cityzen member) who needs to be assigned one.
 
Cheadle_hulmeBlue said:
My partners 85 year old nana, who doesn’t have a new mobile (got quite an old phone) and struggles to access the internet has been told to go to the ticket office to sort out her ticket.

main issue is that she can’t walk that well and gets a coach (arrives 30 minutes before the game) to the other side of the ground…. Bit of a nightmare to try and sort this out. I’d bet with our older fan base lots of fans won’t have easy access to tickets. Gonna be lots of missing fans

bit of a shambles this
Click to expand...
All part of the Legacy Fan cull. It's deliberate and targeted and their refusal to abandon this stupidity shows their contrived and scant regard for those who will struggle. In short, their actions are indefensible and even though we can see this amounts to a bus full of supporters driving into a wall, the club are quite prepared to take the fall out to achieve their underlying aim of wiping out the older fans. If they had any concern for customer service it would never have got out of the traps. This will have been discussed prior to rolling out and it's inconceivable that older fan difficulties were not raised. Despite this however they have pursued this targeted stupidity, and to avoid any questions they refuse to answer phones or emails. Calling it a shit show points at incompetence. This is not a shit show, this is a deliberate act of specific fan base vandalism.
 
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Epithany
I can confirm I'm armed and ready
I now have everything on my mobile ,2 season cards,google.pay ,was able to delete my debit card,as others said you could.
I suppose in the coming days,I will relent now and re join all the cup schemes ;-),after all it is City.

If my NFC google pay gadget does work next satdi and we manage to get in,I'll be the miserable bastard wearing my new Luddite tshirt.
Up the Blues
 
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