Seasoncard Renewals | Slight Price Increase

My 16 year old son has been using my brother's adult season card this season due to illness and my brother won't be going next season either for the same reason, my son wants to keep the seat, so I've been paying the £64 per month, does anyone know if I can downgrade it to an under 18, cheers in advance
I've asked the same question and got told you can't change the details
 
Can anyone tell me the date that matchday card holders get the opportunity to apply for a season ticket.
I intend to go in person and hopefully get one for my grandson. CTID
Its usually on line and the window has lasted 3 minutes in the past max then shut.

With covid and costs things might have changed.
 
My son has opted for a Value Gold online today, but the website said if you want to apply for a value gold, you have to put it through as a NEW purchase. Did this, set up the DD etc. His account is still showing his old ticket, and the option to renew. Do I have to do anything with this, do I advise he is not renewing, and is he now guaranteed a value gold? If any one can shed any light on this, that would be great, as we don't want to end up with 2 tickets, and we don't want to end up with none!!! Cheers
I've done likewise this morning Len and was left with the same question. My understanding though is that, if your current seasoncard is not on DD, it won't renew automatically for next season. Consequently, anyone switching to the Value Gold option in that scenario need do nothing in relation to the renew option for their existing seat. Also, I can't envisage a scenario whereby the system would allow one individual to have two seasoncards against their details. Hope that makes sense. Otherwise, it's the fresh hell of the ticket office for the definitive answer!
 
My son has opted for a Value Gold online today, but the website said if you want to apply for a value gold, you have to put it through as a NEW purchase. Did this, set up the DD etc. His account is still showing his old ticket, and the option to renew. Do I have to do anything with this, do I advise he is not renewing, and is he now guaranteed a value gold? If any one can shed any light on this, that would be great, as we don't want to end up with 2 tickets, and we don't want to end up with none!!! Cheers
Hi Len, call the club direct and do it over the phone.
The guy I dealt with yesterday wasn’t even aware of the value gold, he was trying to flog me the value silver which is 14 games.
I had to call back later and speak to someone else about it. So another hour in the queue but it was worth it to get the value gold.

Also the confirmation comes to you imminently in an email so if he has not received that he should call them.
 

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