Seasoncards to be sent out. Paper tkts possible for Watford

It's this "You can't complain 'cos it's City" crap I can't accept. I don't agree with running to newspapers over it but complain? Too right you should. The situation is a joke.
 
the god Gerry Gow said:
Nobody doubts people have a right to complain.

It is usual custom and courtesy though to complain to the people you are dealing with ie the club not run squealing to the press.

Why not give the supplier of the goods (in this case City and cards) the opportunity to sort the matter out
Click to expand...

A lot of people did and either got the line "it got posted yesterday"numerous times or couldn't get through at all after spending an eternity on hold. It's not something i'd do but i can understand why those few did go to the papers they just wanted their voice heard when it appeared City were ignoring them.
 
I sat here at home laughing my head off.

Last night I said the bloke going to MUEN was soft.

Today my season card arrived. New seat in the new stand, an aisle seat. When I relocated I moved my son also but we could not get to together. He was one seat away on the same row.

His card did not arrive today so I went to the club and collected a paper ticket for him. All good. Received a call from the club which I missed. A message was left to ring Gavin. I did and got through eventually but Gavin was not available. The lad I spoke to simply asked if I had my tickets and was I happy. Courtesy call I thought and we left it at that.

Two hours later a lady rings and tells me my new aisle seat does not exist now and that I have to move. When I told her I have my son a seat away and both of us would need relocating she seemed surprised.

They have moved us to block 227 tomorrow which look like the best seats so all good there but now we have to discuss a new move for the rest of the season. She asked me a few questions about where I would not go and like to go which to be honest I not 100% sure what to do. I told her for now to not look in tier 1 unless in last 10 rows and that I would not go any higher in tier 3 then what I thought was my new seat.

She said wherever we are put it will not cost me anymore money and if seats are cheaper I would get a refund. Cannot see that as I moved to a £380 seat and all £299 are sold I believe.

The issue for me could be next season. If they move us to say a dear seat next year I will need to relocate as I won't pay and cannot pay the big prices.

The lady I spoke to has been really helpful. I do not have to queue up tomorrow for my tickets as she will arrange someone to meet me at the turnstile at I going in. She gave me her number and was very apologetic.

Eventful.
 
Just took my season ticket out its box for today, bent and the side with my picture on its all coming away. Looks like they didn't spend much on the cards lol
 
Paper ticket for today . and given the option to re-locate along with a group of mates for the rest of the season, the only doubt I have is going forward to next season what happens then if we relocate to Colin Bell stand will the price jump up making it to exspensive for some of the group. City and the Ticket office are trying hard to sort the mess that they have created. But I still think being told Just four days before the first home game and well over a week after the season has kicked off that seats don't exist is terrible customer service regardless of if it's City or not. Anyway rant over for now off to the pub to meet up with the lads and going to enjoy the game .
 
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