Whilst I cant fault anything we've done as a club in the last few years in improving or moving the club forward to make it much better for the fans, City Square, Club shop, Match Day Entertainment, Website...etc.... The one thing we haven't improved is the ticket office, it is the most useless, inefficient, shambolic waste of time I've ever known. On some weekends when we've been playing away, I have occasionally been to County and Oldham games and they have superior trained staff to the monkey's we currently employ at our ticket office, they could not between them organise a prayer in a Mosque. We release ticket info later than any other club, which IMO is down to the fucking laziness of the bastards in charge of the ticket office. I recently moved seats for the Barnsley game in the cup, 3 weeks or so before the actual game date, I was told I would be sent a paper ticket with my new seat details on it, 2 weeks went by, nothing arrived, phone the club...."oh we've sent it out now, sorry" 2 days before the game..... still nothing. Phone the club, "oh you can just pick it before the game" can I fucking really, you've took my money and now you're planning my day for me. Got to the ticket office before the game to be told that my paper ticket had already been sent out, I kindly told them how fucking useless they are and that they better print me a new one.
P.S If anybody from our ticket office reads this forum, sort your shit out its embarrassingly poor.
