BlueMojito
Well-Known Member
- Joined
- 1 Sep 2014
- Messages
- 2,253
I know how you feel. I rang for 1.5 hours today and never got to speak to anybody about it.
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Supporter Services - MCFC
- Thread starter Otamendi's Beard
- Start date
mrtwiceaseason
Well-Known Member
- Joined
- 9 Oct 2011
- Messages
- 7,696
Don't worry folks all those spent hours trying to contact City, they will be all over you tomorrow to tell you about the 3rd kit launch and win a signed grealish shirt etc etc.
See you are wanted :+)
See you are wanted :+)
Matthew Gregory
Member
- Joined
- 30 Apr 2019
- Messages
- 6
- Team supported
- Manncity
Hopefully they won’t care, if you can prove all people in your party have a negative test and or double vaccination status, and the correct price has been paid for the tickets then hopefully it will all be ok. Good luck for Saturday; hopefully 3 points!I know how you feel. I rang for 1.5 hours today and never got to speak to anybody about it.
yeseye
Well-Known Member
Surely they won’t have time to be checking names!Who reckons the stewards will check the name of the individual using the E ticket? Both are adult tickets. like many have mentioned, I have tried for days ringing supporter services to amend the name on the ticket regarding the Norwich game with no joy.
Go for it,
You’ve tried your best.
Matthew Gregory
Member
- Joined
- 30 Apr 2019
- Messages
- 6
- Team supported
- Manncity
My thoughts exactly … thanksSurely they won’t have time to be checking names!
Go for it,
You’ve tried your best.
u2fme2
Well-Known Member
Completely non existent!!
I have tickets for the southampton game, 2 tickets, me and my friend's first visit to man city game as we are not actually man city fans.
several issues.
Purchased tickets are no longer showing on out ticketing account, infact no trace of a purchase ever being made apart from the confirmation email I have. (quite a few having this issue it seems looking at twitter.
I inadvertently purchased both tickets in my name so I want to change one of the tickets over to my friends name and we are connected as friends and family on our accounts!
also tickets were purchased using hotmail account, I wish for my registered email address to be chnaged to my gmail account to avoid any potential issues on matchday
3 emails have been ignored, I finally managed to DM the supporter services on twitter so no doubt it will be a long wait for them to reply. and I can't phone as I work monday-Friday 9-5!
atleast I have a month to sort these what should be easy issues out.
But sorted out or not me and my friend will be attending against Southampton, we will arrive early and we will just approach the nearest steward and it will be up to them to find somebody who can assist us.
If that happens I won't be the only fan going to games with unresolved issues which stewards will have to face the frustations of fans for, not fair on them.
What a shambles.
it could be carnage on Saturday and every single home game for that matter!
several issues.
Purchased tickets are no longer showing on out ticketing account, infact no trace of a purchase ever being made apart from the confirmation email I have. (quite a few having this issue it seems looking at twitter.
I inadvertently purchased both tickets in my name so I want to change one of the tickets over to my friends name and we are connected as friends and family on our accounts!
also tickets were purchased using hotmail account, I wish for my registered email address to be chnaged to my gmail account to avoid any potential issues on matchday
3 emails have been ignored, I finally managed to DM the supporter services on twitter so no doubt it will be a long wait for them to reply. and I can't phone as I work monday-Friday 9-5!
atleast I have a month to sort these what should be easy issues out.
But sorted out or not me and my friend will be attending against Southampton, we will arrive early and we will just approach the nearest steward and it will be up to them to find somebody who can assist us.
If that happens I won't be the only fan going to games with unresolved issues which stewards will have to face the frustations of fans for, not fair on them.
What a shambles.
it could be carnage on Saturday and every single home game for that matter!
5 Hit Gibbon
Well-Known Member
- Joined
- 8 Jan 2020
- Messages
- 7,560
What is going on with them at the moment? The only other company I can remember being anything like as bad for customer service is Ryan Air.
I was on hold for 2 hours yesterday then got cut off. You literally can't get through to them by phone any more. I have sent 5 emails and they haven't replied to any of them. I have tried the twitter page also and they are also useless. Looking on the twitter page loads of people seem to be in the same boat.
I was on hold for 2 hours yesterday then got cut off. You literally can't get through to them by phone any more. I have sent 5 emails and they haven't replied to any of them. I have tried the twitter page also and they are also useless. Looking on the twitter page loads of people seem to be in the same boat.
I’m genuinely convinced they don’t exist.Completely non existent!!
They’ve made the invisible man song manifest.
I sent the Twitter page a DM about something yesterday and they did get back to me today. As far as I can tell it’s one person running that page which is a farce.What is going on with them at the moment? The only other company I can remember being anything like as bad for customer service is Ryan Air.
I was on hold for 2 hours yesterday then got cut off. You literally can't get through to them by phone any more. I have sent 5 emails and they haven't replied to any of them. I have tried the twitter page also and they are also useless. Looking on the twitter page loads of people seem to be in the same boat.