Tickets home - Real Madrid - Sold out

It's not rocket science.
There was about 30,000 to sell. If they'd set up 2 hour sales windows based on points and limited it to 1 ticket per S/C, the touts would have got none and everyone with a S/C would have a ticket by now with 10,000 left to sell to Cityzens members.
 
After 12 frustrating attempts online with the "loading circle of death" followed by a crash and the system telling me I don't have any ticket allocation remaining, then rinse and repeat, I decided to call customer services.

After an hour and a half on hold I eventually got through and spoke to a guy called Paul who sorted the issue out straight away in a most polite and professional manner. He was absolutely superb, and I felt it only fair to come on here and praise him after all of the bad press.

But the IT set up for buying tickets is an absolute fucking shambles, and it is not fit for purpose in so many different ways. They need to rip it up and start again.
 

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top
  AdBlock Detected
Bluemoon relies on advertising to pay our hosting fees. Please support the site by disabling your ad blocking software to help keep the forum sustainable. Thanks.