tickets,please someone help me

My account says next game Southampton but under points it says ticket points granted for Leipzig. I checked by credit card account and it says that there is a pending transaction under today's date for £20 from City and that must be the Leipzig ticket.

My Google Pay Details says Fixture Southampton so I am hoping that's going to be updated soon. That might be a way for you to check everything is OK..but not just yet!
Cheers just checked my account now says same £20 pending so looks like I'm going. :-)
 
I feel for you. How has buying a match ticket become like a MENSA test? I hope someone can help on here but I fear you are destined for hours on the phone.
When I buy 4 tickets for a gig I get one email with the 4 e-tickets attached with the seat number and named person on the ticket. Job done no messing about and you all get to sit together.
 
When I buy 4 tickets for a gig I get one email with the 4 e-tickets attached with the seat number and named person on the ticket. Job done no messing about and you all get to sit together.
Exactly, I can't believe how the club has made such an easy task so difficult for everyone?

The club have managed to get everything right on the pitch and surrounding area with the huge investment from the owners but they're so far behind investing on what should come first and that's looking after us, the "customers"
 
Live downloaded the tickets but I now can’t share the ones for my dons to there wallets any ideas any help would be appreciated
 
Exactly, I can't believe how the club has made such an easy task so difficult for everyone?

The club have managed to get everything right on the pitch and surrounding area with the huge investment from the owners but they're so far behind investing on what should come first and that's looking after us, the "customers"
We are not customers !!!!!!!
 
Well, today is the 13th and it's still not showing. I feel a wasted morning on the phone coming on
Exactly same I got some on the Saturday night and I have no confrimation email however the money has been taken Out of my account
 
We are not customers !!!!!!!
I say that with a heavy heart, the tide seems to be turning though as the connection between "supporters" and the club is becoming further season by season. The lack of wanting to sort out the issues in the ticket office and customer services is evidence of this, the two main things that supporters rely on the most?
 
Well, today is the 13th and it's still not showing. I feel a wasted morning on the phone coming on
I wish it’s was going to be just the morning.
I am sticking to my guns not phoning any more but will pull out of all cup schemes come Wednesday morning if ticket does not show up in my PAH account I am done with this shambles!!!
 
Exactly same I got some on the Saturday night and I have no confrimation email however the money has been taken Out of my account
I got mine a week ago. The money has been taken from my card, I have a confirmation email (with a big note at the bottom saying this is not a ticket and will not get you entry), the points are showing on my ticket account - but no actual ticket either via email or in the mobile wallet. What are we supposed to do if it doesn't show up before the game - turn up and argue with the stewards?
 
I got mine a week ago. The money has been taken from my card, I have a confirmation email (with a big note at the bottom saying this is not a ticket and will not get you entry), the points are showing on my ticket account - but no actual ticket either via email or in the mobile wallet. What are we supposed to do if it doesn't show up before the game - turn up and argue with the stewards?
The mobile tickets are supposed to arrive today so it would be good if peole didn’t inundate the phone lines to give Blues with more urgent queries a chance of getting through
 
This has just been posted on FB....
I've had a long online meeting with the club today, watch out for a communication coming out soon… Oh, and please don't try and guess what it is going to say, let's see what they actually come up with.. I think I will turn off comments on this post until the information lands!
 
The mobile tickets are supposed to arrive today so it would be good if peole didn’t inundate the phone lines to give Blues with more urgent queries a chance of getting through
Don't worry, I have resisted the temptation so far. But the bland assurance given out by the club that the tickets will be uploaded today or tomorrow does nothing to assist with the blood pressure. If nothing has arrived by the end of tomorrow then it leaves little or no time to sort it out.
 
Don't worry, I have resisted the temptation so far. But the bland assurance given out by the club that the tickets will be uploaded today or tomorrow does nothing to assist with the blood pressure. If nothing has arrived by the end of tomorrow then it leaves little or no time to sort it out.
I agree mate. If you have enough info you will get in the ground but the Club have to show that the new technology is helpful to most fans. They clearly aren’t able to do that atm.
 
This has just been posted on FB....
I've had a long online meeting with the club today, watch out for a communication coming out soon… Oh, and please don't try and guess what it is going to say, let's see what they actually come up with.. I think I will turn off comments on this post until the information lands!
Is it you that has posted that on FB @didsburyblu or someone else?
 
Don't worry, I have resisted the temptation so far. But the bland assurance given out by the club that the tickets will be uploaded today or tomorrow does nothing to assist with the blood pressure. If nothing has arrived by the end of tomorrow then it leaves little or no time to sort it out.
Watch it on the TV, a lot less hassle and you will be in bed before midnight.
 
Going down to the ground to sort out my CL ticket. 1 ticket office window best be open! Payment can't be taken. Added a DD card. CL ticket still not showing in my Google Wallet. F***ing farce! If City think I'm going to wait on the phone for 1 hour, they can f*ck off. If the issue isn't sorted out by Wednesday, not going to the match. City's financial loss and another empty seat.
 

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